“We used SMC coaches for 11 of us on a trip to Canary Wharf for my partners 40th birthday, there was a train strike and had to find transport last minute. SMC were really helpful upon booking and friendly drivers who arrived on time both ways. They were competitive on pricing and the minibus was comfy. I would use them again and recommend them.”
“I received great customer service and polite and efficient service in making my booking. I was sent the confirmation booking quickly. I received a text message an hour before our pick up time with our drivers name and phone number of we needed to contact him. He arrived promptly and was polite, helpful and friendly throughout our journey. He had 10 w ladies who were on a hen party and had a few drinks already.
I would highly recommend this company.”
“From start to finish we had a great experience with SMC Coach Hire. They provided us with a competitive quote quickly, the minibus was perfect for our requirements, the driver was courteous, on time and flexible to meet the slight change to our itinerary. We had an all round great experience SMC Coaches and would use them again in the future.”
“So easy to book. Helpful staff. The driver turned up on time and kept in contact near pick up time so we wasn't left hanging about.
Would definitely use again”
“Excellent service. Return trip one week apart. Both drivers very helpful, friendly and extremely pleasant. Would definitely recommend SMC and will use them again in the future.”
“Fantastic and professional service. Owen was friendly and efficient booking the 2 coaches for multiple trips on 2 different days. The driver Kevin was great, friendly, prompt and accommodating. Would definitely recommend them.”
“We used SMC to transport people to and from our sons 21st party, which involved a city centre pick up at the beginning of the night and a late night drop off at the end. sMC we’re reliable, competitively priced and did absolutely everything we asked of them. I would not best it ate to recommend them or use them again.”
“This is the first time of using SMC Coach Hire and I would highly recommend them. We had 2 drivers assigned to our group and I received their details the week before my coach was booked, both Anne and Ray were accommodating as at times we were not the best at timekeeping so I can't thank them enough and would definitely use SMC again”
“We have now used SMC 3 times for different journeys and I would highly recommend them, even though they sub-contract. The drivers are always friendly, they contact you the day before to check out any details and they arrive on time to pick up.”
“Great service
Our coach arrived promptly (even though we were delayed) and was understanding of the situation.
Easy and simple to get quotes , and no long waits on the phone when you need to check details !
Helpful and friendly staff
Would use again”
“Love this company’s ethics, ethos and environmental integrity. Maybe slightly more £ but we’ll worth it. Great communications and service. Thank you.”
“A company that sub contract to other companies. These companies do not for fill obligations. If you have a delayed flight you probably won’t have your transportation waiting when you get home. Read the reviews the company have no duty of care to customers. AVOID THEM”
“Avoid this company if you don’t want your holiday memories ruined. This company left me and another 10 members of my family including children stranded in Manchester airport at 3am in the morning. All they can say is claim from your travel insurance. Stay clear please”
“AVOID THIS COMPANY they are National something or other not SMC. They have terrible 1-2and 3 star reviews here and on trustpilot left me and my whole family stranded at 3am in Manchester airport. They knew about the delay I told them well before our schedule time 1hr 20 min delayed. Said they would be there as the flight was monitored when we arrived this is what he said. Recording on my mobile. Iv left you wasn’t there. I said you knew we were delayed he said not my problem Iv took another job now. We got home at 10am on the train. SMC said he was out of driving hours as if that’s an excuse for a transport company. I have his text and recording g saying he took another job. Look at the poor reviews they do it often to delayed flight customers. They will be exposed by my in court. PLEASE DO NOT USE THEM. thank you”
“Prompt response to initial enquiry, cheapest and reasonable price. Kept informed of everything. Changes accommodated swiftly. On the day, brilliant drivers were patient and kind with our disabled passengers. Excellent all round and will us again.”
