SmileLife Reviews

4.8 Rating 2,162 Reviews
98 %
of reviewers recommend SmileLife
4.8
Based on 2,162 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Email
Read SmileLife Reviews
Visit Website

Email:

support@smilelife.com

Write Your review

Tell us how SmileLife made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
SmileLife 5 star review on 31st January 2020
Karl Craven
SmileLife 5 star review on 14th January 2020
Keelan
SmileLife 5 star review on 14th January 2020
Keelan
SmileLife 5 star review on 12th October 2019
Anonymous
Anonymous
Anonymous  // 01/01/2019
I just needed slight straightening due to not wearing my retainer from my teenage braces and smile life was recommended by a colleague of mine. I couldn’t believe how easy the moulds were to do, or how fast the aligners got here. The customer service was great and I found the whole process very straightforward and relatively painless. I’m very happy with the results
Helpful Report
Posted 2 years ago
We love to see happy customers! Thank you for leaving this kind review, Lisa! All the best, The SmileLife team
Posted 1 year ago
Excellent customer service, I am almost at the end of treatment & it could not have been easier. Aligners comfortable, dentist consultation available if needed. Overall very happy with smilelife.
Helpful Report
Posted 2 years ago
Hey there! Thanks so much for providing this feedback! We're so excited to see the finished result! Please reach out to support@smilelife.com when you finish your treatment so that we can assess your case. Kind regards, The SmileLife team
Posted 2 years ago
Perfected my smile in under four months. I was skeptical at first, but the dental and support team re-assured me and the experience was so enjoyable! I am on my retainer stage and i’m so impressed with the company, loveee the way it’s a Dublin owned company too 😍😍
Helpful Report
Posted 2 years ago
This is an incredible achievement, so congrats! We're absolutely delighted to see our customers smiling! Our average treatment time is around 5 months. Have a great St Patricks weekend! All the best The SmilelIfe team
Posted 2 years ago
Brilliant service, nothings a problem to them, highly recommend Smile Life especially Mihaela great to deal with.
Helpful Report
Posted 2 years ago
Thanks a million for leaving this review David! We're very lucky to have Mihaela on our team! All the best, The SmileLife team
Posted 2 years ago
I swear if I could get that guy in that add saying "If you have perectly straight teeth skip this add"Id break his teeth, the add pops up goes through my head just as im watching something.😂😂😡
Helpful Report
Posted 3 years ago
Mihaela at smile life was very supportive through the treatment. The liners worked very well.
Helpful Report
Posted 1 year ago
Thank you so much for leaving the review! We're lucky to have Mihaela on our team.
Posted 1 year ago
Smilelife are absolutely brilliant to work with, there customer service team and dentists are outstanding. I don't normally leave reviews but it's so well deserved, iv never experienced a service like it. I'm nearly finished my treatments and couldn't fault them at all. It's worth every penny and so convenient.
Helpful Report
Posted 2 years ago
Thanks for the wonderful review! We absolutely love seeing our customers happy. Keep smiling! All the best, The SmileLife team
Posted 2 years ago
When I first signed up customer service was brilliant, always checking in, however! Once I received my aligners that was it nothing from them until today. I received an email asking me to upload my first month's progress.... I have been wearing them since October so thats 3 months. I also emailed in with a complaint on how expensive they are compared to others. My partner used smile direct and wow I must say I wish I done my research before using smile life, my partner received free retainers x2 free eclectic toothbrush free lip barm and a teeth whitening kit (this I did receive). In my email I was told there was nothing they would do! I was also told i could not return my aligners as its policy because they are custom made. Safe to say I would NOT recommend this company! I had to put 1 star as does not allow to leave empty. My parcel was also left out side in my garden whilst I was away on holiday.
Helpful Report
Posted 2 years ago
Be careful! This company deletes negative reports and offers a 5 Eur discount to leave a google review. No ethics and no respect for the people who leave and read reviews. The purpose of reviews is to identify the weaknesses of a company and improve.
Helpful Report
Posted 2 years ago
Brilliant service and customer care thanks alot proof is in the pictures 👍
SmileLife 5 star review on 14th January 2020 SmileLife 5 star review on 14th January 2020
Helpful Report
Posted 4 years ago
WOW! Just wow! That's a really amazing result, Keelan! We're proud to give you the best treatment. Thanks for sharing your photo as proof! This means a lot to us. Big thanks, Keelan and keep smiling! ;)
Posted 4 years ago
Are SmileLife gone in Dublin!!! No one is answering email/texts or calls. I am not finished my treatment yet, i definitely need at least one more retainer's and i also paid for my night time retainers for when the treatment is finished. This is just a horrible thing to do to their customers especially mid treatment!!! 🤬
Helpful Report
Posted 1 year ago
Company seems to be closed. There is no reply or working costumer support. Phoneline is on vm. Unreachable since 1st September. They just take your money and run off!
Helpful Report
Posted 1 year ago
THIS COMPANY HAVE TOTALLY DISSAPPEARED. i am not yet finished my treatment and they are uncontactable and I am without support for the issues with my teeth. There are many other similar reviews on trustp*lot, but obviously they link this one because they can manipulate it. Horrible company. Feels incredibly unsafe and precarious. Horrifically unacceptable
Helpful Report
Posted 1 year ago
Finished treatment October 2021 and couldn’t be happier with the results, fantastic company to deal with from knowledgeable and friendly staff to an amazing product and result, I would 100% recommend SmileLife - also very good value for money Thank you
Helpful Report
Posted 1 year ago
Thank you for the kind words and the 5-star review! Keep smiling, The SmileLife Team
Posted 1 year ago
I would just like to recommend Smile Life. I have wanted straighter teeth for years but thought I would have to wear big metal tracks and spend a fortune. After seeing an ad online I filled in the questionnaire to see if I was suitable. I was able to attend the Baggot Street Office for a free 3D mouth scan. I signed up to a very reasonable pay plan and the aligners arrived in a presentation box within weeks. My plan took 6.5 months and I am very happy with the results. The I instructions and aligners were very easy to use. I would highly recommend this service yo all.
Helpful Report
Posted 1 year ago
Excellent customer service
Helpful Report
Posted 1 year ago
Thank you for the excellent feedback! Our Support team are amazing! All the best, The SmileLife Team
Posted 1 year ago
I need it because am not happy with my teeth
Helpful Report
Posted 1 year ago
Hey Vanesa, Thanks so much for getting in touch! Please e-mail support@smilelife.com, and we can advise on the next steps! All the best, The SmileLife team
Posted 1 year ago
I need it because am not happy with my teeth
Helpful Report
Posted 1 year ago
Hey Vanesa, Thanks so much for getting in touch! Please e-mail support@smilelife.com, and we can advise on the next steps! All the best, The SmileLife team
Posted 1 year ago
One of the best decisions I have made to start Smilelife Everything about the process was so easy- from ordering the impression kit(which arrived a few days before schedule) to the ease of uploading the progression photos and seeing the results week by week. I loved the fact that they send out all the aligners all at once so you don’t have to check in and get a new one sent out every 2 weeks or so. The aligners themselves are comfortable and durable and the kit comes with everything you could need and more! The communication was always fast and professional- Lisa and Paul were always quick to reply to any questions i had. During the process, I moved from Ireland to Canada and I am now waiting for my retainers to arrive here- all arranged without and issue. Could not recommend this company highly enough
Helpful Report
Posted 2 years ago
Absolutely delighted with my results! Helpful staff and dental consultants and my results came exactly how I was promised! My confidence has improved so much 🥺❤️ Raging I didnt do it sooner
Helpful Report
Posted 2 years ago
SmileLife is rated 4.8 based on 2,162 reviews