Snaffle Building Supplies Reviews

4.4 Rating 126 Reviews
87 %
of reviewers recommend Snaffle Building Supplies
4.4
Based on 126 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Snaffle Building Supplies Reviews
Visit Website

Phone:

02034759701

Email:

support@snafflebuildingsupplies.co.uk

Location:

Unit D, Re,
Coulsdon
CR5 2HT

Write Your review

Tell us how Snaffle Building Supplies made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Absolutely fantastic value for money, super customer service, great range of products, and website very easy to use. I highly recommend snaffle, you won't be disappointed.
Helpful Report
Posted 2 years ago
Where is my delivery ? Not responding for email! !!!!!
Helpful Report
Posted 2 years ago
Unfortunately they couldn't accept both my orders but the one that came through delivered slightly wrong material. However they fixed it extremely quickly and without fuss. Very impressed with their customer service and would definitely use them again as a result. Keep it up!
Helpful Report
Posted 3 years ago
Excellent service. I unfortunately doubled up on my order for insulation and I also ordered the wrong size both times. Getting old , computers . The gentleman I spoke to called my orders and refunded money within minutes of phone call . I would certainly recommend.
Helpful Report
Posted 3 years ago
Chat room was very helpful
Helpful Report
Posted 3 years ago
I have no delivery notice were is my wood.
Helpful Report
Posted 2 years ago
Hi Sarah, Thank you for your review. Looking at your order I can see that this has been marked as dispatched therefore you should have received a confirmation of your delivery date. We did also advise the delivery date when you contacted us - if you have not received these emails, I suggest you check your junk folder as sometimes innocent mail doesn't make it through. We apologies for any delay in receiving your order however in the current climate availability of timber is changing daily and delivery leadtimes are extended. However I can confirm that this delivery is scheduled for the 7th June. If you have any further questions or concerns, please don't hesitate to contact us at support@snafflebuildingsupplies.co.uk
Posted 2 years ago
Great service, prices and support, highly recommend
Helpful Report
Posted 3 years ago
Deliverd right on the correct day and time, what a great delivery guy steven, putting my roof tiles exactly where i wanted them and very pleasant with it, Roof tiles very good quality and has saved me quite a bit, First time ever used and will certainly be coming back again, very happy, Alan
Helpful Report
Posted 3 years ago
Excellent customer service (email communication with Delsaux Henry was efficient and helpful). Snaffle.it provided the most competitive price for the Ursa 32 cavity wall insulation that I purchased. Delivery was within the time constraint required and was free, as my order was for over £400. Thank you, Delsaux - I will definitely use your marketplace service as much as possible. Victoria
Helpful Report
Posted 3 years ago
Slight mistake with my order but sorted very promptly.
Helpful Report
Posted 3 years ago
Excellent service, not even 24h from ordering to delivery.
Helpful Report
Posted 3 years ago
Gosh what great customer service Thank you for going one step more for me to be able to order my stuff after not being able to sign in even though I had created an account on line. The emails were answered promptly and with perfect customer service. I will use this company again Thank you A happy customer Julie graham
Helpful Report
Posted 3 years ago
Ironically my purchase was declined (I think that I was ordering something that is no longer manufactured). However, once I requested a full refund,and chased via email, Delsaux Henry, E-Commerce Executive became instantly involved and sorted out promptly.
Helpful Report
Posted 3 years ago
Efficient and quick service
Helpful Report
Posted 1 year ago
Excellent price. Prompt Delivery many thanks!
Helpful Report
Posted 1 year ago
Very fast delivery. And good connectivity
Helpful Report
Posted 1 year ago
1.8M Stone Bowland Circle - Cheaper than The Range and the price included delivery. Delivery was quick and sooner than expected.
Helpful Report
Posted 1 year ago
I have just received my new patio from snaffle the purchase from start to finish was A1. Adam was very helpful & checked to see if everything was OK after delivery something you don't get these days customer service. Thanks
Helpful Report
Posted 1 year ago
Thank you for your review, Jane, We hope you enjoy your new patio once it is complete!
Posted 1 year ago
Wasnt going to use them due to reviews and left my basket. Got a call from a gentleman who talked me through my entire project. Went through materials and what i would need. Very helpful and got everything in one place. Couldnt be happier or more surprised. Would recommend to my friends (especially if like me could do with a little help and need everything in one place)
Helpful Report
Posted 2 years ago
Had trouble placing order on PC but using on line help all was sorted by emails. Good communications. Everything arrived on time. Very good savings on product. 👍
Helpful Report
Posted 3 years ago
Snaffle Building Supplies is rated 4.4 based on 126 reviews