Snaffle Building Supplies Reviews

Name: Snaffle Building Supplies
Address: Unit D, Re,, Coulsdon
Rating: 4.39

4.4 Rating 126 Reviews

87 %

of reviewers recommend Snaffle Building Supplies

4.4

Based on 126 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

02034759701

Email:

support@snafflebuildingsupplies.co.uk

Location:

Unit D, Re,
Coulsdon
CR5 2HT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best priced materials online, easy to order and cheap delivery fees. The product didn’t turn up on time, however after calling the customer service line they resent a new order straight away for next day delivery which turned up no problem. Would order from them again.”

Helpful Report

Posted 1 year ago

“Good service, quick delivery. Better tracking would be nice”

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Posted 1 year ago

“I receive the wrong Item but they promptly fixed. Good customer service”

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Posted 1 year ago

Hello, Thank you for your review, I am very sorry to hear that your order did not go to plan. I believe our customer service team has now been in touch and resolved the matter for you. Kind Regards Aaron

Posted 1 year ago

“Excellent service. Will be using again in the future.”

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Posted 2 years ago

“Since the new website has been available it’s been much easier to use. Everything arrived on time and with no issues.”

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Posted 2 years ago

“Friendly and helpful”

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Posted 2 years ago

“Quite a responsive chatline but unfortunately I did not find the prices for TGV boarding that competitive.”

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Posted 3 years ago

“Slight mistake with my order but sorted very promptly.”

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Posted 3 years ago

“Ironically my purchase was declined (I think that I was ordering something that is no longer manufactured). However, once I requested a full refund,and chased via email, Delsaux Henry, E-Commerce Executive became instantly involved and sorted out promptly.”

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Posted 3 years ago

“Great quality products! and very impressed with how quick they turned up to site.”

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Posted 3 years ago

“Excellent Service. Staff are always polite and helpful.”

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Posted 4 years ago

“Great customer service, when i didnt order enough PAR, the support team arranged for the order to be put on hold until i had made an additional purchase and it all came in one delivery! Delivery to Bolton of all places!”

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Posted 4 years ago

“Easy to use website and fully informed devliery notifications. No quibble refund on an item that was not delivered on time. A follow-up mechanism to ensure 100% fulfilment would be helpful to minimise chasers.”

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Posted 4 years ago

Hello Paul, Thanks for your review, we look forward to helping you with your future requirements. We like the idea of the 100% fulfilment feature and will speak to our team to scope this into the next sprint of development. If you have any other great ideas, please reach out to us on hello@snaffle.it. Many thanks Heidi Customer Support Team

Posted 4 years ago

Snaffle Building Supplies is rated 4.4 based on 126 reviews