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#370114
I bought a number of items and two weeks passed without any communication about my delivery, until I contacted them and they deliver. Upon receiving my order, I was not happy with the quality of some of my items. I lodge a return and followed every instruction and was also aware that they will deduct 15% but it's been three to four weeks now I have not received my refund. I don't know what to do now, I am just helpless.
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posted 8 hours ago
- Anonymous
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After another 2 weeks I started getting mails that delivery would take place in a few days.
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posted 1 week ago
- Elandro
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I cancelled the order days before delivery. I cancelled because the order had not shipped with the advertised timeframe (by quite some margin). Despite numerous attempts to cancel via email and website it was shipped. Then I returned. Still not refunded. Stay away from Snatcher nothing works. Clearly they are a scam.
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posted 1 month ago
- Anonymous
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Bought couple items from Snatcher only to have about 12 of these items missing from my delivery, I been fighting with back and forth email without any solution, the agent Linda is arrogant on the mail and there's absolutely no customer care. I wouldn't recommend this online shop to anyone. Terrible experience!
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posted 1 month ago
- Mo
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I ordered a product and the delivery was very fast. But I wanted a refund, since the product I ordered didn't work. It has been 3 weeks and no refund has been made. I sent emails and even called and I'm still waiting on my refund.
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posted 1 month ago
- Anonymous
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Ordered an inverter and cancelled
As soon as I realised it would take 10 days for delivery.
Two weeks later still waiting for refund.
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posted 2 months ago
- George Hadjigeorghiou
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still no delivery so why the heck offer me an alternative if you cant deliver it either?? .
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posted 2 months ago
- Audrey Africa
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Delivery time unaccpetable. STILL waiting after weeks
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posted 4 months ago
- ""
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when you buy something from them they provide a false delivery schedule and give false information.
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posted 5 months ago
- Anonymous
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I wait to long for delivery so I will not refund it.
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posted 6 months ago
- Jessie Frans