Snatcher Reviews

1.3 Rating 412 Reviews
C-
Happiness Grade
C-

Delivery - Average

57.81%
Industry Average
#370114 I bought a number of items and two weeks passed without any communication about my delivery, until I contacted them and they deliver. Upon receiving my order, I was not happy with the quality of some of my items. I lodge a return and followed every instruction and was also aware that they will deduct 15% but it's been three to four weeks now I have not received my refund. I don't know what to do now, I am just helpless.
posted 8 hours ago - Anonymous
After another 2 weeks I started getting mails that delivery would take place in a few days.
posted 1 week ago - Elandro
I cancelled the order days before delivery. I cancelled because the order had not shipped with the advertised timeframe (by quite some margin). Despite numerous attempts to cancel via email and website it was shipped. Then I returned. Still not refunded. Stay away from Snatcher nothing works. Clearly they are a scam.
posted 1 month ago - Anonymous
Bought couple items from Snatcher only to have about 12 of these items missing from my delivery, I been fighting with back and forth email without any solution, the agent Linda is arrogant on the mail and there's absolutely no customer care. I wouldn't recommend this online shop to anyone. Terrible experience!
posted 1 month ago - Mo
I ordered a product and the delivery was very fast. But I wanted a refund, since the product I ordered didn't work. It has been 3 weeks and no refund has been made. I sent emails and even called and I'm still waiting on my refund.
posted 1 month ago - Anonymous
Ordered an inverter and cancelled As soon as I realised it would take 10 days for delivery. Two weeks later still waiting for refund.
posted 2 months ago - George Hadjigeorghiou
still no delivery so why the heck offer me an alternative if you cant deliver it either?? .
posted 2 months ago - Audrey Africa
Delivery time unaccpetable. STILL waiting after weeks
posted 4 months ago - ""
when you buy something from them they provide a false delivery schedule and give false information.
posted 5 months ago - Anonymous
I wait to long for delivery so I will not refund it.
posted 6 months ago - Jessie Frans