Shop Joe Reviews

4.6 Rating 1,247 Reviews

90 %

of reviewers recommend Shop Joe

4.6

Based on 1,247 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Popular Questions:

Delivery

How does Shop Joe deliver? How long does Shop Joe take to deliver? Does Shop Joe deliver on time? How is accuracy and good condition of items delivered by Shop Joe?

Returns

How is Shop Joe returns process?

Customer Service

How can I contact Shop Joe? How quickly does Shop Joe resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Shop Joe.

Visit Website

Phone:

(866) 225-9723

Email:

help@shopjoe.com

Location:

P.O. Box 641,
Jersey City
New Jersey
07302

How quickly does Shop Joe resolve customer queries?

Helpful Report

(1 year ago)

Greater than 77% of reviewers feedback is Shop Joe resolves customer queries within an hour.

Helpful Report

(1 year ago)

97.19%

Industry Average

“ I contacted customer service about a new snowblower that had stopped working after the second use. ”

- Albert Welbel

“ Very friendly representative. Great customer service. Appreciate you standing behind your product, that is rare anymore. ”

- Linda Kay Roberts

“ Customer service can be great , there are some service people that need more english ., other then that there helpful. And do give good service. We have had machines that are not working good. And sun joe has replaced them .we hope this next machine will do better. Thank you. ”

- Geraldine Castellano

Shop Joe Reviews

Customer Service - Good