“DO NOT BUY FROM Sofa.com!!
Ordered 5 months ago and still no sofa! No apology from the company. Despite constantly contacting customer services only actually managed to speak to an actual person once who guaranteed would call me back but guess what they didn’t. Requested a refund but no response so drove 60 mile round trip back to store to get money back. Staff didn’t care and said not their fault! They are advertising guaranteed delivery before Christmas despite hundreds of customers who have not received their sofas. They are a sham and don’t care or want to sort out existing queries.”
“We are thrilled with our sofas. A totally hassle free process from start to end. The sofas look very expensive & the seat cushions are wonderful quality. I'm so happy with the wood on the actual feet of the sofas that again can make the different between budget & expensive looking sofas.”
