“DO NOT BUY FROM Sofa.com!!
Ordered 5 months ago and still no sofa! No apology from the company. Despite constantly contacting customer services only actually managed to speak to an actual person once who guaranteed would call me back but guess what they didn’t. Requested a refund but no response so drove 60 mile round trip back to store to get money back. Staff didn’t care and said not their fault! They are advertising guaranteed delivery before Christmas despite hundreds of customers who have not received their sofas. They are a sham and don’t care or want to sort out existing queries.”
