solarplicity Reviews

“ I have been waiting months for a refund of £840. ”

“ DO NOT use this company! Awaiting a refund.. told they are processing payments slowly and they cannot tell me when I will get MY MONEY returned! Absolute disgraceful way to run a business.. AVOID at all costs. ”

“ I am waiting for £600 refund. Reticulations have been delayed. I might not see my money back. The last month waiting for them has been a complete emotional nightmare. ”

“ Do not join this useless and dishonest energy company. I have also waited 7 months for a refund, after many calls and emails. ”

“ Worst company I’ve ever dealt with, stay away they are poor refund not a chance email reply no way RUBBISH ”

“ Avoid avoid avoid. I have never received any light bulbs after 2 years and numerous phone calls. Refund what a joke!!! I was owed £129 in credit!! 3 phone calls and 4 weeks later,u guessed it nothing. I am still trying to get my over payment back. Like many other people I would give a zero rating if possible ”

“ Still not fully refunded solarplicity have made a refund to me but there is a shortage of £xxxxx to comply with the ruling made by the Ombudsman. ”

“ Everything that is stated in previous reviews are quite correct I have been trying to get a substantial refund from them for 5 months, first my meter readings are not up to date (given readings on numerous occasions) then they say they have not received them. ”

“ but still, in June 2018 I don't have my refund. ”

“ Unlike other energy supplies I’ve used, and against Ofgem instructions, they didn’t refund me when my account was a couple of hundred pounds in credit, or lower my direct debit. ”