“Unfortunately my experience with purchasing online from Sole Motive has been less than desirable.
I placed an order for 2 pairs of shoes, 1 pair which arrived in less than a week even with public holidays within that period. - Great.
However, the order was finalised and I hadn’t received my 2nd pair of shoes. I got in touch, numerous email back and forth from multiple people, 3weeks have gone by and still no shoes or tracking number.
This may of been an AUSPOST mistake, but my purchase wasn’t with them so my issue has to lie with Sole Motive.
I hate sounding like a Karen, I just want my shoes.”
“I purchased a subscription for my son in law for christmas. It was easy to order online and arrived quickly. Unfortunately, the first magazine was delivered to my address, not my son in law's address. This is a little inconvenient as now I have to spend time trying to sort out the address issue.”
“Amazing service, super fast delivery of my shoes during the really busy boxing day sales period. The shoes only took a couple of days to arrive in regional NSW.
Absolutely recommend Sole Motive & will purchase more things in the future, thanks team.”
“I am located in Perth and I bought the Brooks Glycerin Max from Sole Motive online. The product shipped interstate and arrived on time. The shoe box did have a few dings here and there but that's to be expected from an interstate delivery. Everything was in brand-new condition as expected and everything worked out as expected which was great from a domestic store!”
