Solihull Lighting Reviews

Name: Solihull Lighting
Address: 181 Haslucks Green Rd, Shirley, Solihull, West Midlands, Solihull
Rating: 4.26

4.3 Rating 1,001 Reviews

80 %

of reviewers recommend Solihull Lighting

Company Reviews

Questions

Metrics

4.3

Based on 1,001 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0121 733 23 23

Email:

info@solihulllighting.co.uk

Location:

181 Haslucks Green Rd, Shirley, Solihull, West Midlands
Solihull
B90 2LG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good light. Have not installed it yet though. Looks good .”

Helpful Report

Posted 7 years ago

“Visited the showroom and service was non existent. Was ignored for over half an hour. Eventually ordered. Took over four weeks to receive my total order. Phones were not answered, answerphone messages not replied to, when promises were made to resolve issue, they were not carried out. A really disappointing service from a local company. Will not use them again.”

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Posted 7 years ago

“The WORST customer service. Do not reply to emails, answer the phone or EVER return messages left on voicemail. I would advise not to use this company.”

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Posted 7 years ago

“Speedy delivery,brilliant lamp at a brilliant price. First class service.”

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Posted 7 years ago

“Quality of light fittings was good and delivery spot on”

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Posted 7 years ago

“Lovely product, good quality, a nice heavy and sturdy weight. Packaged really well and speedy delivery. Certainly use again”

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Posted 7 years ago

“I went to choose some light for a house I was renovating. I wanted to replace all light fittings throughout. On entering the shop, I was aware of a member of staff at the desk. She did not acknowledge me. I saw what I believe to be the owner who talked to a workman the whole time I was there and again did not acknowledge me even though I walked past him at least four times. A further member of staff walked around the showroom doing tasks but did not acknowledge me. I eventually sort help. The member of staff was unfriendly and offered little or no guidance. I decided to leave feeling thoroughly disappointed I had made the journey to the shop for some personal guidance.”

Helpful Report

Posted 7 years ago

“I received an email on Wednesday to say the supplier has confirmed the item is out of stock and won't be receiving more stock until the end of November. I responded straight back asking for a full refund and I would purchase the item elsewhere. Still no response from the company and no sign of a refund been processed anytime soon!”

Helpful Report

Posted 7 years ago

“Slow delivery (Still not here but on the way), rang 4 times on three different days, promised a call back to let me know what was happening, never received a call back.”

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Posted 7 years ago

“Very happy with the service provided.”

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Posted 7 years ago

“Very prompt delivery. Would use again.”

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Posted 7 years ago

“I wasn’t really happy about the plastic so call glass .”

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Posted 7 years ago

“Good product, competitive price, prompt delivery”

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Posted 7 years ago

“Immediate despatch of goods, perfectly packaged.”

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Posted 7 years ago

“They were the cheapest online and delivered in super fast time. Perfect....”

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Posted 7 years ago

“Excellent service and shade extremely well protected, we are delighted with it.”

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Posted 7 years ago

“Excellent choice, lowest price, swift & free delivery.”

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Posted 7 years ago

“Extensive collection of different lamps, on the Dar table lamps I required they had the best price, and then fast delivery.”

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Posted 7 years ago

“""A quality, well manufactured 'Rose Gold' light frame. Arrived in a couple of days. Well worth the money.”

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Posted 7 years ago

“Very pleased with the product and speed of service Wold have been nice if they'd included some of the (non standard) bulbs we needed in the (not inconsiderable ) price .”

Helpful Report

Posted 7 years ago

Solihull Lighting is rated 4.3 based on 1,001 reviews