Solihull Lighting Reviews

Name: Solihull Lighting
Address: 181 Haslucks Green Rd, Shirley, Solihull, West Midlands, Solihull
Rating: 4.26

4.3 Rating 1,001 Reviews

80 %

of reviewers recommend Solihull Lighting

Company Reviews

Questions

Metrics

4.3

Based on 1,001 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0121 733 23 23

Email:

info@solihulllighting.co.uk

Location:

181 Haslucks Green Rd, Shirley, Solihull, West Midlands
Solihull
B90 2LG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was excellent, I placed my order on Monday evening and it was delivered Wednesday afternoon. ( my local store estimated two weeks).”

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Posted 11 years ago

“had to chase order as not been notified for dispatch but when contacted order was dealt with very quickly no problem with lights”

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Posted 11 years ago

“The light was for my ensuite mirror and I wanted a nice bright light for make up etc. very pleased also delivered very quickly. Thankyou”

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Posted 11 years ago

“All good stuff - quick delivery too.”

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Posted 11 years ago

“Would have given Very Good but the lampshade is out of stock and I have to wait for over a nearly 2 months before there is a chance of receiving it. I got a promp reply as to this effect and the offer of 10% discount so that was very nice.”

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Posted 11 years ago

“The only bit of information I have had is the fact you have billed me and you want feed back, nothing about where they are or when I will get them. It would be nice to receive them though as it is holding up my whole landscape.”

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Posted 11 years ago

“Very good, fast delivery, I will be using again thanks”

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Posted 11 years ago

“Easy to order online. Staff friendly and helpful on the phone too.”

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Posted 11 years ago

“Not good when asked for a review before I get the products, only ordered these 3 days ago.”

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Posted 11 years ago

“Delighted with the quality of our purchase and equally impressed with the swift delivery and the packaging. Overall excellent service and experience.”

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Posted 11 years ago

“I found the customer service spot on, next day delivery even though free p&p. unfortunately had to send the lights back and am expecting the positive experience to continue.”

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Posted 11 years ago

“excellent service, tracking the order was more interesting than watching television, would definitely use Solihull Lighting again !”

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Posted 11 years ago

“Arrived promptly, very well packed, good service overall, thanks”

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Posted 11 years ago

“First class product and service”

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Posted 11 years ago

“I ordered four x three pack of Saxby outdoor spike lights. The goods arrived on time, well packaged, and are of great quality. Very happy with my purchase and the professionalism of Solihull Lighting.”

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Posted 11 years ago

“Very pleased, items received within 2 days of ordering in good condition and well packaged. Good selection of lighting would definitely use Solihull Lighting again”

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Posted 11 years ago

“Saw this light in a local showroom and then found it online. Very prompt service and very competitive price...would use them again.”

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Posted 11 years ago

“when searching Solihull Lighting website we used the filter "bathroom wall lights" and we ordered a a fitting from the list the appeared. Unfortunately, it says nothing about bathroom zones on the box!!!! not sure now whether we can fix this in our small bathroom!”

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Posted 11 years ago

“I had to "chase" my order (WEB7476) that I placed on 12/05/14 - this "chase up" was done on 17/05/14 as I received a review request for yourselves but no contact/email confirmation of my order being despatched. When I telephoned I was told I should have received my order by 17/05/14 and someone would look into it and call me back - as no call back after 2 hours I called back to be told the Courier had not returned your contact. Now I have received contact from the Courier that my parcel left on 18/05/14??? and would be delivered on 20/05/14. Not the service I was expecting. Still no contact from yourselves to advise if it was your own error or the Courier's. Whichever it is I am not impressed. I only hope the order is delivered undamaged so as I do not have to wait on a replacement or any further contact from yourselves. Regards - an unhappy customer”

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Posted 11 years ago

“Was pleased with the ordering process, the cost and the timely delivery. Unfortunately, when I unpackaged the light the bulb inside was smashed. Very disappointing”

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Posted 11 years ago

Solihull Lighting is rated 4.3 based on 1,001 reviews