“Na dat DPD de bezorging verprutst had.
En mij te laat, en na meerderen malen naar een ophaalpunt te zijn geweest.
Met een kapot pakket achter liet.
Hebben ze dat bij Songmics na mijn melding. Goed voor mij opgelost”
“I purchased one of their office chairs from Amazon, which turned out not to be suitable for my large size.
I did not complain as this was the risk I took, I simply posted feedback on Amazon stating the chair was not suitable for LARGER customers. They contacted me and gave me a full refund, I said I no longer had the box to return the chair, so they let me keep the chair too.
Good customer service seems to be so rare these days, and I have not had cause to write a positive review for a while, so this has really made my day.”
