4.32 Rating 1,832 Reviews
85% of reviewers recommend

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
on-time delivery
Customer Service
communication channels
Telephone, Email
queries resolved in
Under an hour
"I was promised an insurance in an hour time on Thursday 4 pm. But its almost 24 hours past and I have not received my insurance policy yet. Disappointed and will probably not use souqalmal again"
Posted 1 month ago
"very slow in processing"
Posted 1 month ago
"Thankyou Souqalmal"
Posted 1 month ago
"????????????????????????? ? ? ? ? ?? ?"
Posted 1 month ago
"The document upload did not work for me. I sent the document now per email..."
Posted 2 months ago
"I have paid for an insurance with 3 weeks in advance and when I needed it to be activated, they wanted to charge me 500 more for a system's mistake, they made me wait 3 days just to tell me sorry but you have to pay any way, this was disappointing"
Posted 2 months ago
"they delayed the whole process by 1 day"
Posted 2 months ago
"Need insurance asap"
Posted 2 months ago
"I am not sure how to upload more documents"
Posted 2 months ago
"Unfortunately I have had difficulty in uploading documents as it is not specified what format they need to be in. No guidance for new cars with no registration card. Online support ignored me. Whatsapp support just tried to sell another policy without answering questions"
Posted 2 months ago
"Missing information"
Posted 2 months ago is rated 4.32 based on 1,832 reviews