“Bearings in back wheel are bad. Both rims showed up warped. I sent them everything they asked for and they kept changing what they wanted to know what they were willing to do. Do not order a single thing from this company. You’re wasting your time and money.”
“SCAM , SCAM SCAM !! Do yourself and your hard earned money a favor … we opened up a small bike shop in our neighborhood. We ordered 11 bikes from them there wasn’t one package that came in that was 100% ready for assembly . We called , we emailed , we sent all the pics they asked for and the end result was out of 11 bikes we ordered we were able to piece together 7 bikes . 2 of which was the 20” jet block . Both bikes came back with customer complaints. One the crank completely stripped at the arm . The 2nd one had a popping bearing in the rear hub that was supposed to be sealed. They offered nothing and basically told us their hands are tied in a very polite way . DO NOT BUY ANYTHING FROM THESE PEOPLE ! Use city grounds . They have great customer service and they are 100% legit company that backs up their product with no excuses . I wish I would have read the comments before using them . They sent bikes that had mismatch parts that would not fit . Clown show !!!”
“DO NOT buy from this company ! We ordered 2 bikes of the same model just different colors (the jet block 20”) both bikes arrived with major issues ! The first one had a completely collapsed fork so the front wheel was off by 2”. There seemed to be no damage done to the box to have done this . The 2nd bike when you aired up the back tire would push an inch into the rear frame brake mount tube . Both of these are no fixes . This place is selling factory flawed bikes. And at first it seems like they offer good customer service. Don’t be fooled . They make you jump through so many hoops requiring 22 pics of the bike out of the box then in the box . After doing all this twice a return shipping labels never came . These guys got us for over $700. Anyone would be a fool to buy anything at any price from these flea market salvage selling con men . Wish we would have read the comments . Learn from us .”
“They guarantee nothing. Better to buy from a reputable dealer locally and have at least a 90 day guarantee. They answer very nicely your messages but do nothing to assist you in a remedy for the problem. If it was snowing they would say it’s the fault if the snow. If it was sunny they would say it’s the fault of the sun. If the weather was perfect they would find some other excuse. Please if you are smart do not purchase from this company ..”
“Company sucks! Son's bike came with a one piece seat and post that has seat at 45% angle. Son just slides off the back. Company makes returns impossible too because they say can't be assembled, so if you realize the flaw after you start, you are screwed. Company told me to buy FROM THEM a new seat and seat post at retail. Tons of similar bad reviews I saw after”
