“Bally at Ashford Station! Oh Bally the lovely lady Clerk who helped me sort out the issue I had on a trian ticked I had purchased online. I almost lost hope and thought I would lose all my money but she came through and helped me. Not just that, watched her customer service to other client as I waited in line, only to get to my turn and I wasn't just treated with an excellent professional service , but also patience and compassionate. Now I can make my journey without worries. God bless Bally. 🙏”
“I was able to purchase a discounted cheap return and get Nectar points. I found it useful that when you ran your pointer over the various times and prices you could read relevant information. So many tickets, so many regions and so many chances to fall foul of rules you don't know, don't understand and then pay a fortune because you were misinformed.”