Sparklers.co.uk Reviews

Name: Sparklers.co.uk
Rating: 3.67

3.7 Rating 358 Reviews

65 %

of reviewers recommend Sparklers.co.uk

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3.7

Based on 358 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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07947172627

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Anonymous

Anonymous // 01/01/2019

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“Slow delivery (arrived well after the date), couldn't get in touch with customer service”

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Posted 7 years ago

“Sparklers website was clear and easy to use and my order arrived very promptly.”

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Posted 7 years ago

“None of the sparklers lit, they simply went black. It was a real shame.”

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Posted 7 years ago

“www.mormon.org”

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Posted 7 years ago

“Very cheap bulk buy sparklers - brilliant for a large fireworks evening”

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Posted 7 years ago

“Good website, easy to use. Ordering simple and delivery very quick.”

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Posted 7 years ago

“I sent a lengthy email already to customer service outlining how inadequate the sparklers were. I still have three unopened packs as they were so disappointing we thought it best if we returned them to you. But no one has replied to my mail. I am very unhappy about this. michelley1971@yahoo.com”

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Posted 7 years ago

“Awesome. Fast dispatch, fast delivery. Thank you!”

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Posted 7 years ago

“Great price, great customer communication, great product, fast delivery, what more could you ask for! Will definitely use again.”

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Posted 7 years ago

“Easy to order and quick delivery”

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Posted 7 years ago

“One minor criticism-the Bright Star rainbow coloured sparklers were indeed very colourful but disappointing on the "sparkle" front in that they didn't really sparkle when compared to the standard sparklers, more just a solid burning flame.”

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Posted 7 years ago

“Ordered sparklers mid October, it's now mid November and still not received. Sent two emails asking where they are. No response apart from a generic email asking for a review... so here it is. Reading other previous reviews I wish I'd never ordered from this thief.”

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Posted 7 years ago

“I purchased six sparklers for my sons 7 birthday to spell his name "MARCUS" to put on his cake. However after several attempts to light them infront of 25 children and 20 adults only the "S" lit. My son was very disappointed and bursted into tears. I am happy to return the sparklers to you and request a full refund. What use are they to me now. I look forward to hearing from you. Helena Holt (tel: 07931 306069).”

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Posted 7 years ago

“I ordered from here and paid for a 48hour delivery, unfortunately the goods were sent on a 3-5 day service so missed my event. It then cost me to return the goods for a refund which has not been received as yet.”

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Posted 7 years ago

“I still have not received my order which was placed o 30th oct. I wanted the sparklers for bonfire night.”

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Posted 7 years ago

“Paid for 72 hour shipping took 7 working days therefore not on time for even the surprise I wanted to do. Was sent one pack of the wrong sparklers when I bought pink hearts I got just a pack of normal ones. To top it off the sparklers were half broken when they got to me I would advice better packaging for something so fragile so most went to waste due to this. I believe the photos were misleading compared to the actual product being tiny and frankly disappointed with the whole thing, ruined a cute surprise.”

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Posted 7 years ago

“amazing sparklers and great service - will be using again”

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Posted 7 years ago

“Good Delivery and fun Sparklers will buy again for sure.”

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Posted 7 years ago

“I ordered 6 packs of 4x 10" indoor sparklers, I was emailed to inform me the coloured ones were out of stock so I replied that the gold ones would be ok. When my parcel arrived, what I infact received was 3 packs of 8x7" sparklers (though the printed label on the front of the box says they are 10" but the packaging is less than 10" long). I emailed to complain and received very basic and fairly unprofessional reply - no apology, just send it back for a reply - no signature/name. Nowhere on their email or website is a postal address to return to and my email asking for one has had no response.... so currently I have 24 sparklers that are no good to me, that cost a fraction of the price I paid for the larger ones (£4.35 vs £12.54). Oh and royal mail/couriers don't allow you to post fireworks... Avoid this company.”

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Posted 7 years ago

“They only delivered 60 of the 100 sparklers. I wrote an email which was ignored. I phoned customer services, who took a message and never bothered replying. Very very poor. Wouldn't recommend.”

Helpful Report

Posted 7 years ago

Sparklers.co.uk is rated 3.7 based on 358 reviews