“Very informative and great to work with. Have given them my business quite a few times and will continue to do so. They have not forgotten that it’s a service based industry.”
“They hid a small dent under an orange sticker stating if package is open can not return. Price was good though, no reason to hide the dent. Seems pretty shady.”
“I placed my ordered on Feb 2 and still have not received my item. Spoke to your shipping manager and she said the items I ordered were backordered and they would be dropped shipped from the manufacturer on 3/31/2024. I have yet to receive anything. Your questions on the form below are laughable because I haven't received anything. Not a phone call, email, text...absolutely nothing assuring me that my items will ever be delivered. I'm calling your office tomorrow to cancel if this isn't resolved immediately.”
“Won’t ever order from SPC again. Been 2 weeks since placing order and still don’t have items. I’ve emailed (no response) and called multiple times. Nobody ever answers the shipping line, sales line won’t assist, but if you bypass and press 0 you sometimes get a live body. The two times I did speak with someone I was told they shipped, yet I’ve never received confirmation or tracking. Called back and was told they would send out tracking, but never did. Just way too much of a headache.
Oh, items finally arrived and they are the wrong ones. Unreal how bad this place is.”
“customer service is awful. ordered a glove, status went from processing to on hold and no one contacted me or returned my call or my email. finally reached a person that put me on hold for over 10 minutes to come back to say they don't have the glove, that mind you was still listed on the website as IN STOCK. will never deal with this company again. oh and I tried to use their live chat, which apparently isn't monitored at all. very poor service”
“Wish I could give a zero star. Sent numerous emails and left several voicemails. I guess no one is working at SPC Sports anymore. Purchased the bat and the charge was charged immediately to my card, but no one will respond if the bat is going to be shipped or not. We are needing the bat due to our other one cracking now we don't know if we will receive it or not.”
“I received the correct item but it was the wrong size. Sent an email with no response from the company. Called them and was told someone would call me back the next day. No call received. Called back again and spoke with Erica. She said she would ship the correct item out that day and send me the tracking number and also email me a return shipping label for the incorrect item. I haven't received either. I've since called several times and left messages but they won't answer or return calls. I would avoid using this company.”
“Ruben Rangel,
Thank you for your order from SPC Sports.
If you have questions about your order, you can email us at sales@spcsports.com.
Your Invoice #2000016141 for Order #2000057033
Missing scarlet pants from order. Partial order received.”
