“Excellent service from Lena. I had an issue with a pair of glasses purchased a while ago, Lena went above and beyond to resolve this for me. Friendly, professional, knowledgeable - thank you.”
“Hello.
Appointment was at 09.40, Lower Precinct Coventry-Sight test today 16th.
The lady who checked my sight was very kind, informative and thorough.
I am sorry I can not remember her name but please pass on appreciation if possible.
Geraldine”
“I was charged £22 to tell me I had wax build up in my ear and specsaves could do nothing for me it took all of 10 minutes ,that’s a good mark up on a hourly rate if you ask me, I will never forget or use them again”
“Lovely Store and staff members. Eve, lovely young girl, who did my photos of my eyes was very knowledgeable and caring. She made me feel at ease when i was feeling worried about my eyes.
Leo, helped me pick out some glasses and i’ve now got some very trendy specs. Highly recommend this store.”
“After disappointment with other opticians in the past, I finally found a great place: I had my eye test recently, I felt at ease and staff is very kind. Many thanks”
“Eyes tested 20/06/2022,
Still waiting for my glasses. First ones I ordered weren't delivered, but they brought another pair which didn't even fit! Rang to tell them about the poor fit and rang again a few weeks later. Another couple of weeks passed and I rang again and eventually approx. 2 weeks later someone came out to help me choose another frame. I'm still waiting. When I rang again I was told, yesterday that I hadn't paid the full amount and that was what was holding them up. I was told someone would ring me back, they didn't, so I rang again today to be told that someone would ring me back, they haven't! What do I do now, do I cancel the order and ask for my money back? I just don't know what to do!. Mrs Pauline Labram.”
“Test was fine but I was warned by other customers about their prices...the add on for the lenses was way over the top. Asda prices were half . Would not recommend this optician ..go to your Asda store”
“Was amazing I had my eyes tested and was seen to really quickly and they have a big range of glasses and the staff have amazing knowledge of everything to do your eyes and glasses”
