Sport Chek Reviews

1.6 Rating 469 Reviews

13 %

of reviewers recommend Sport Chek

Company Reviews

Questions

Metrics

1.6

Based on 469 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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How does Sport Chek deliver?

Helpful Report

(2 days ago)

Sport Chek delivers items by Postal Service and Courier.

Helpful Report

(2 days ago)

0.00%

Industry Average

“ Out for delivery Dec 24 with explicit instructions on where/how to deliver. ”

- JG

“ We recently ordered a pair of running shoes - paid in full. Order date Nov 11. 2022. Nov 12 received message order shipped. Delivery was supposed to be 5-7 days and today is Nov 30. Sport check notified Nov 24 and still waiting. Our daughter also had trouble in November with a delivery from Soortcheck and had to call. Appears they are using a delivery service that we had never heard of. Doesn’t look good on Sportcheck!!!!! ”

- Anonymous

“ The order was shipped and soon after arriving in Winnipeg, without warning, the tracking info showed that the order was refused however no one in my household was even notified of the delivery attempt. ”

- Anonymous

Sport Chek Reviews

Delivery - Slow