Sportsman's Guide Reviews

1.5 Rating 160 Reviews

12 %

of reviewers recommend Sportsman's Guide

Company Reviews

Questions

Metrics

1.5

Based on 160 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Who makes Guide Gear shoes, I have 3 pair an all the bottoms fell off after 1 year ???

Helpful Report

Asked by William Holland (2 years ago)

Guide Gear is a private label for SG and with their provide label products have a lifetime guarantee against defect in material and workmanship. The lifetime guarantee is defined as the life of the product under normal wear an tear. Reach out to them 800-888-3006.

Helpful Report

Answered by Ted (2 years ago)

REF:Order #49924377 Customer # 11190535 Order Placed: March 18, 2020 - over 7 months ago! Traditions Navy Engraved Black Powder revolver 1851 44cal $251.99 - 7.00 discount+17.15 tax + .99 pkg protection - $210.00 Buyers Guide Rewards $$53.13 = $ 53.13 due What is the status of my order??? Stop giving me the runaround, give me a responsible answer. No one answers any of the SG phone numbers. Do NOT renew my 'Buyers Club' membership, no sense doing business with a company that has no respect for it's customers. GIVE ME AN ANSWER IMMEDIATELY. Dennis Lampe 2827 Rosebud Dr Cincinnati Ohio 45238

Helpful Report

Asked by Dennis Lampe (3 years ago)