SSB Group Ltd Reviews

4.5 Rating 364 Reviews

89 %

of reviewers recommend SSB Group Ltd

4.5

Based on 364 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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About SSB Group Ltd:

At SSB Group we believe that providing solutions to your legal problems should be straightforward, value for money and easy to understand. Your problem is our problem and we will work alongside you to get the best possible outcome. We won't use jargon. We will quote fixed fees wherever we can and we will always make sure that you know what we are doing and why.

Our customers come from all around the country and know that with SSB Group they receive straightforward legal advice that doesn't cost the earth.

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Phone:

01142413970

Location:

43 Townhead Street
Sheffield
S1 2EB

How quickly does SSB Group Ltd resolve customer queries?

Helpful Report

(7 months ago)

Greater than 50% of reviewers feedback is SSB Group Ltd resolves customer queries within an hour.

Helpful Report

(7 months ago)

96.30%

Industry Average

“ Excellent service provided by Sophie Davies at SSB. A previous company had left my case for about 12 months due to not being able to find the owner of the land my accident happened on. I transferred my case to Sophie and she never gave up. We got a brilliant result. I would not hesitate to use SSB again and recommend to others. Thank you Sophie. ”

- Linda

“ Absolutely excellent service , after a highly regarded PI firm rejected the case, SSB law took on the case and appointed Sophie to represent me, she was absolutely fantastic all through with excellent advice and regular contact, and we were able to get the result we wanted, it was a great outcome Many thanks ”

- Lee

“ My experience with SSB has been beyond all expectation. Personal Injury claims can be a long and complex process that can leave the injured party feeling drained and anxious, and so to have a representative such as Sophie Davies has been a true blessing! I could never thank her enough for her professional guidance and the warmth that she has displayed towards me. She has expressed compassion, commitment, loyalty, and honesty at every stage of my case. Sophie has been exemplary in her work and I am beyond grateful for her representation. It would seem that the empathic approach extends throughout SSB, as their head of costs, Heather Turner, has proven to be equally professional, kind and understanding. We would anticipate that representation of this standard would be costly, but I have found to my delight that the success fee has been more than reasonable. A very big ‘thank you’ to SSB for delivering such an incredible service from start to finish! ”

- Melanie Dales

SSB Group Ltd Reviews

Customer Service - Good