“The team scheduling and booking the villa as well as the online conceirge was fine but the representative Alan was not a good representative. He was not at the airport to greet us, we called him from the rental car to take us to the villa. Once there, he did walk us through the property but after that we texted him with questions about safety locks and keys and he never replied for 2 days. He never checked in with us throughout our stay and when our grille ran out of gas, he came but never tested it as it did not work even after he came. We found him not to be service oriented at all and we were turned off by this considering the last villa company we rented from on St Barts the rep was incredibly friendly, service orietned and supportive and checked in with us multiple times during our stay. We also asked for his help speaking to our cleaning person given the language barrier and he was very curt and blunt he could not help us despite our explanation that we could not communicate with her. He finally got it and wrote her a text about laundry but we very much felt on our own. He gave us pricing of laundry for $40 a load when the website stated the laundry could cost a bit less. We paid $100 to do two small loads because we had no idea if he meant all laundry for $40 or per load. Additionally a pool crew just barged in while we were at the pool with no prior notification from Alan which was scary as they did not even introduce themselves. My young daughter asked me who the two men were in the pool area and I ran out concerned for our safety. No noticfication is not professional. The pool also could have been warmer, it was not as warm as we have had in prior villa rentals on St Barts. On our last night, Alan texted for us to plan to leave at 9:30am for airport, but it was more transactional. If I were the person using St Barts Blue Villa to rent my home, I would not be happy with the quality of service Alan provided people renting my home and paying upward of $20,000 a week. He needs more training in hospitality service and professionalism. for this amount of money I absolutely expected more.”
Dear Susan,
Thank you sincerely for taking the time to share your experience. We’re truly sorry to hear that certain aspects of your stay, particularly the service provided by our partner representative Alan, did not meet expectations. Your feedback is incredibly important to us, and we will be addressing your concerns directly with our local partners to ensure improvements are made. We genuinely appreciate your kind words about our scheduling and concierge teams, and we hope to have the opportunity to welcome you back and offer a stay that reflects the high standards we aim for.
Warm regards,
The St Barts Blue Team
Dear Robert,
Thank you so much for your continued trust and kind words! We truly appreciate you and look forward to your next visit!
Warm regards,
The St Barts Blue Team
Dear Scott,
Thank you for your kind review! We’re so happy to hear your group enjoyed the villa and its beautiful spaces. We’d love to welcome you all back again soon!
Warm regards,
The St Barts Blue Team
“St. Barts Blue - Lagon Vert Villa: A Pristine Paradise
Our recent stay at the St. Barts Blue - Lagon Vert Villa was an absolute dream, exceeding all expectations. From arrival, its sheer beauty, thoughtful design, and unparalleled comfort captivated us.
This villa is truly an ideal setting for group getaways. As six couples, we found the layout perfect; each pair enjoyed a luxurious, private master suite, offering a serene sanctuary alongside ample communal living space. Every suite was spacious, beautifully appointed, and incredibly comfortable.
The common areas are equally spectacular. Expansive living spaces, complete with chic furnishings, invited lively conversation and relaxation. While the modern, fully equipped kitchen made meal prep enjoyable, the outdoor spaces were the true highlight. The stunning infinity pool, overlooking breathtaking ocean views, offered a constant invitation for refreshing dips and sunset cocktails. Multiple shaded and sun-drenched lounge areas provided endless opportunities to unwind, whether by the pool or in the charming outdoor living room.
Attention to detail throughout the villa is remarkable. Lush tropical landscaping, immaculate interiors, and a seamless indoor-outdoor flow created an atmosphere of pure luxury and tranquility. Panoramic views of the azure Caribbean Sea were simply mesmerizing, etching unforgettable memories. The villa's location provided a perfect balance of peaceful seclusion and convenient access to St. Barts' vibrant life.
For an exceptional group villa experience in St. Barts, St. Barts Blue - Lagon Vert is the ultimate choice. It offers more than just a stay; it's an immersive experience promising unforgettable moments and the epitome of island luxury. We wholeheartedly recommend it and are already longing to return!”
Dear Orlando,
Thank you for the beautiful review! We're overjoyed that your stay at Lagon Vert Villa was everything you dreamed of and more. It means the world to know you created such special memories. We can’t wait to welcome you all back soon!
Warm regards,
The St Barts Blue Team
“We travel to St Barts 2-3 times a year and we always use St Barts for its curated collection of villas and excellent customer and concierge services.”
Dear Jurron,
Thank you for your continued trust and kind words! It’s always a pleasure to assist with your St Barts getaways, and we look forward to welcoming you again soon.
Warm regards,
The St Barts Blue Team
Dear Valuable Guest,
Thank you for your lovely feedback! We're happy to hear our team's service helped create such an enjoyable week for you. Your recommendation means the world, and we look forward to welcoming you back.
Warm regards,
The St. Barts Blue Team
“We had a wonderful stay at Remi Villa! The villa was beautiful, comfortable, and well-maintained. The entire experience was amazing—relaxing, seamless, and truly memorable.
The only thing I would change is having the towels refreshed daily and providing daily shampoo and body wash, which would have made the stay even more perfect. Highly recommend!”
Dear Viktoriya,
We're so happy you had a memorable and relaxing stay at Remi Villa! Your kind words mean a lot to us, and we truly appreciate your suggestion about the towels and amenities. We'll take this into consideration to make every stay even more perfect. Thank you for recommending us, we'd love to host you again!
Warm regards,
The St. Barts Blue Team
“We went to celebrate my daughter's 21st birthday with her closest friends. From start to finish our trip to St. Barth's was AMAZING! From the first time I contacted St Barths Blue and spoke with Rhonda all the way to the very last day of our trip when Pierre made sure we got back to the port with all of our luggage...it was 5 Star Service! Wings Villa was exactly as pictured. It was beautiful, great bedrooms and bathrooms in each room, beautiful pool, a/c everywhere, fully stocked kitchen, and amazing views! The location was PERFECT! Just a short walk to Nikki Beach, La Guerite beach club, among other beach clubs, and the Eden Rock Hotel. Our concierge Pierre was OUTSTANDING! He made several reservations for us right on the spot and made sure to get us taxi service late at night after a night out in Gustavia. I really cannot say enough. Would highly recommend and if we ever return to St. Barth's we would 100 percent contact St. Barth's Blue again.”
Dear Damarys,
What a joy to read about your daughter's perfect 21st birthday celebration! We're thrilled Wings Villa's amenities and location were ideal for your group, and that Pierre's outstanding service made your trip seamless. Your recommendation means everything to us, and we can't wait to create more wonderful memories for you in St. Barths.
Warm regards,
The St. Barts Blue Team
“St Barts Blue offers superb service at arrival, during our stay and on departure. Very responsive for making reservations during the week and adding suggestions for locations and events. Happy patron!”
Dear J Durr,
Thank you for your kind words! We're delighted to hear you enjoyed our seamless service from arrival to departure, and that our team's recommendations enhanced your stay. Your satisfaction is our greatest reward, and we look forward to welcoming you back to St. Barts soon.
Warm regards,
The St. Barts Blue Team
“The Villa and Its Hospitality team are World Class. The Views are perfection. The Pool is Picturesque. The Suites are Inviting. We look forward to coming back again in 2026 and beyond. 5 Stars”
Dear Gregory,
Thank you for your fantastic review! We are overjoyed you found villa Bellevue and hospitality to be world-class. It’s wonderful to hear that you enjoyed the stunning views, picturesque pool, and inviting suites. We eagerly await your return in 2026 and beyond for more unforgettable experiences.
Thank you for sharing your beautiful photos as well. We will be sure to post them!
Warm regards,
The St Barts Blue Team
“We booked through St. Barths Blue and couldn't be more pleased with their service from start to finish. Rhona at St. Barths Blue deserves particular recognition for truly understanding our needs and accomplishing every request we made. Her attentiveness to our preferences and responsive communication made planning our stay completely stress-free. She anticipated details we hadn't even considered, ensuring our villa experience was perfectly tailored to our tastes.”
Dear Peter,
Thank you for your kind words! We are delighted to hear how much you appreciated Rhonda's attentive service and that she made your villa experience so seamless. It was our pleasure to ensure every detail exceeded your expectations, and we look forward to welcoming you back for another perfect stay.
Best regards,
The St. Barths Blue Team
“We had a great experience working with St Barts Blue. The communication was proactive and prompt. They found us a perfect villa to meet our needs, met us at the airport, arranged spa services, and touched base with us via text to offer suggestions for what was happening on the island (restaurants, events, etc). Great customer service, and we look forward to using them again.”
Dear Amy,
Thank you for your wonderful feedback! We're thrilled you had such a positive experience and that our team could help make your stay special, from villa selection to island tips. It was a pleasure assisting you, and we can't wait to welcome you back for another memorable St Barts getaway.
Best regards,
The St Barts Blue Team
“St Barts Blues village was amazing , spectacular views , super modern architecture and great location . Concierge team were super responsive to every detail.
Will definitely be back .”
Dear Michelle,
Thank you for your wonderful review! We're thrilled you enjoyed the spectacular views, modern architecture, and attentive service from our concierge team. It was a pleasure hosting you, and we can't wait to welcome you back for another unforgettable stay.
Best regards,
The St Barts Blue Team
Dear Phillip,
We are absolutely delighted to receive your glowing praise for Rhonda! It warms our hearts to know she made such a positive impression on your experience with us. Rhonda’s dedication, warmth, and professionalism truly set her apart, and we’re so proud to have her as part of The St Barts Blue Team.
Your kind words mean the world to us, and we’ve made sure to share your appreciation with Rhonda, it will undoubtedly bring a big smile to her face. Providing exceptional service is at the core of what we do, and feedback like yours inspires us to keep striving for excellence.
We can’t wait to welcome you back for another unforgettable stay, where Rhonda and the rest of our team will be ready to exceed your expectations once again.
Best regards,
The St Barts Blue Team
“Outstanding customer service and attention to detail. Every call, text and email was answered immediately. Every request for service or assistance in making hard to get reservations was received and promptly resolved.”
Dear Elizabeth,
Thank you so much for your glowing review! We are absolutely delighted to hear that you found our customer service outstanding and appreciated our attention to detail. It’s wonderful to know that our team was able to assist you promptly and effectively, whether through calls, texts, or emails, and that we could help secure those hard-to-get reservations for you. Providing exceptional service and ensuring every request is met with care is at the heart of what we do, and we’re so pleased to know we succeeded in making your experience seamless and enjoyable.
We truly appreciate your kind words and look forward to welcoming you back for another outstanding stay in the future.
Best regards,
The St Barts Blue Team
Dear Chloe,
Thank you so much for your glowing review! We are absolutely delighted to hear that your stay at the villa was spectacular and that you found it to be gorgeous. It brings us immense joy to know that our staff made such a positive impression with their kindness and helpfulness—your words truly mean the world to us.
We are thrilled that you enjoyed your experience so much and would consider returning in a heartbeat. Nothing makes us happier than knowing we’ve created unforgettable memories for our guests.
We can’t wait to welcome you back for another wonderful stay in the future!
Warm regards,
The St. Barts Blue Team
Dear Jody,
Thank you so much for your kind and thoughtful review! We are thrilled to hear that you found St. Barts Blue easy to work with and that our team provided valuable guidance in selecting the perfect villa and arranging the necessities for your vacation. It’s our goal to make the planning process seamless and enjoyable, and we’re so glad we could assist you in creating a memorable experience.
Your feedback means a great deal to us, and we truly appreciate your trust in our services. We hope your stay was everything you envisioned and more, and we would be delighted to assist you with future travels to St. Barts.
Warm regards,
The St. Barts Blue Team
“First time using an actual villa company to rent a place... In the past I have always been lucky enough to deal directly with the owners... but I must say, St Barts Blue was a pleasure to work with. They are professional and courteous and were overall, very helpful. I would not hesitate to go through them again to secure a vacation rental.”
Dear Jean,
Thank you so much for sharing your experience with us! We are truly honored that you chose St. Barts Blue for your first time renting through a villa company, and we’re thrilled to hear that we met your expectations. It’s wonderful to know that you found our team professional, courteous, and helpful throughout the process.
Your kind words and willingness to work with us again mean the world to us. We look forward to assisting you with your future vacation plans and ensuring another seamless and enjoyable experience.
Warm regards,
The St. Barts Blue Team
“In the past I have rented villas directly through owners, in this last vacation I went through St Barts Blue and found my experience with them very good. They were very responsive to all of my questions and I felt as I was in good hands the whoile time from pre- booking till check out. I definitely recommend them if you are looking at a private villa rental.”
Dear Steven,
Thank you so much for your thoughtful review and for trusting St. Barts Blue with your villa rental experience. We are thrilled to hear that you found our team responsive and supportive throughout the entire process, from pre-booking to check-out. It’s our goal to ensure every guest feels well taken care of, and we’re so glad you felt in good hands during your stay.
Your recommendation means a great deal to us, and we truly appreciate your kind words. We look forward to assisting you with your future travels and providing another seamless and enjoyable experience.
Warm regards,
The St. Barts Blue Team
“The perfect Villa and St Barts Blue provided outstanding service from selection of the Villa and throughout our stay, including perfect local concierge services.”
Dear Sharon,
Thank you so much for your lovely review! We’re delighted to hear that your stay in the villa was perfect and that our team provided outstanding service from start to finish. It’s our goal to ensure every detail is taken care of, and we’re thrilled that our local concierge services added to your experience.
Your kind words mean the world to us, and we’re so grateful for the opportunity to be part of your St. Barts journey. We hope to welcome you back for another unforgettable stay in the future!
Warm regards,
The St. Barts Blue Team
