Stacee's Reviews

“ Site advertises worry free returns but they will not process returns- do NOT use ”

“ Do not order from this site! They will say they accept returns and will pay for the shipping on the website and then will talk you out of it and say it’ll cost more to return with “unstable shipping these days” and won’t let you return! The quality of the dress is cheap and I would not buy from this site! ”

“ I ordered a mother of the bride dress size 12. A couple days later I received an email asking me questions about the date of the wedding and my measurement so that can make sure I ordered the right size dress. I sent them the information. Well they now tell me the dress was custom made so there is no returns. They tricked me into answering the questions so they can say it’s a custom dress. DO NOT ORDER FROM THIS COMPANY!!!!! ”

“ DONT BUY ANYTHING FROM THIS COMPANY!!!! I submitted a return request 2 days after the delivery and the customer service department has been trying to get me to keep them even though my wedding was a month ago, stating the return label will cost money and will refund me $40. $40 for my $300 order? I think not. This company will try to take your money and not work with you for returns as stated on their website and policy ”

“ Dress arrived. Nothing like the picture on the website. (Material was sparkly and glittery where it had a matt finish on the picture). Asked for a refund but there was no way this was going to happen sonI accepted a £35 payment in the end for a dress that cost £129. Very dishonest to advertise (hassle free returns) as this is just not true. ”

“ Disappointed! They are firm on their no returns/no refund policy. ”

“ It’s a scam! They won’t allow returns even though their website clearly states full refunds! Been over a month and they’re doing everything thing they can to scam me out of $140! ”

“ Horrible horrible horrible!!!! Does not allow returns even though it says they do and when I asked to return they asked for pictures of me in the dress instead. They skipped around the returns as much as possible and tried to get me to buy another one. This place deserves zero stars, DO NOT ORDER FROM HERE!!!!!!! ”

“ Before I ordered the dress, I checked the return policy which stated, "Worry-Free Returns are available for standard sizes within 14 days. ”

“ They do not accept returns which is against their so called "policy". ”