Stamps Direct Reviews

Name: Stamps Direct
Address: 22 Mason Road, Norwich, Norwich
Rating: 4.86

4.9 Rating 4,683 Reviews

97 %

of reviewers recommend Stamps Direct

Company Reviews

Metrics

Info

4.9

Based on 4,683 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Stamps Direct:

Stamps Direct Ltd - The UK's Largest Independent Rubber Stamp Manufacturer
Stamps Direct was established in 1964. We are manufacturers of rubber stamps. Over the past 60 years and more we have built up enormous experience, knowledge and expertise in all things concerning design, manufacture and delivery of rubber stamps. Because we are manufacturers we are able to deliver most orders within 24 hours or if you wish to collect, even quicker. We can even make a stamp for you while you wait.

Visit Website

Phone:

01603 487246

Email:

sales@stampsdirect.co.uk

Location:

22 Mason Road,
Norwich
Norwich
NR6 6RF

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Stamps Direct 5 star review on 19th February 2026

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very pleased with the stamp and quick delivery.”

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Posted 3 years ago

“EXCELLENT STAMP AND GREAT SERVICE COMPETATIVE PRICE”

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Posted 3 years ago

“Excellent service, value and product.”

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Posted 3 years ago

“Exactly what I wanted. Thankyou”

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Posted 3 years ago

“Thanks for inviting me to submit a review. My stamp hasn't arrived yet even though I paid for Royal Mail 24 four days ago. Perhaps you might want to defer asking reviews until the tracking indicates that the parcel has been delivered. I've marked this to indicate that the delivery was not on time, but there hasn't been any commitment from you as to when I can expect to receive it and Royal Mail tracking only shows a message to say that tracking will be updated when it's been delivered. Tomorrow maybe?”

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Posted 3 years ago

Dear David Thank you for your review. We're really sorry to hear the Royal Mail haven't delivered your order yet. The recent strikes have impacted heavily on collections and deliveries. The Royal Mail states items can be claimed as lost after 10 working days. We feel this is too long and are happy to resend after five working days. With the strike days taken into account, five working days after the 28th November is 7th December (https://www.stampsdirect.co.uk/royalmail/) If your order hasn't arrived by then, don't hesitate to contact us. Kindest regards Colin Cousins

Posted 3 years ago

“I've used this company to obtain a few personalised stamps. The website is easy to use, the service good with swift delivery. The stamps are of very good quality and I'd have no hesitation in recommending Stamps Direct.”

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Posted 3 years ago

“Easy to order and very pleased with my customised stamp - just what we needed. Fast delivery too!”

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Posted 3 years ago

“I HAVE NEVER RECEIVED THE PARCEL AND THERE WAS NO POSITIVE RESPONSE FROM YOUR COMPANY AND THE DHL. I HAVE THEREFORE ASKED FOR A FULL REFUND OF MY MONEY.”

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Posted 3 years ago

Dear Isaac Thank you for your review. As discussed last week we have refunded your order in full and have raised a complaint with DHL regarding the failed delivery. We're really sorry DHL let you and us down on this one and we hope to be of service in the future. Kindest regards Colin Cousins Manager

Posted 3 years ago

“Item shipped 21 Nov on next day delivery. Hasn't arrived yet. Today is 26 nov”

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Posted 3 years ago

Dear Alan Thank you for your review. The postage method selected on your order was only 1st Class. The Royal Mail deliver over 90% the next day, however, I'm afraid this isn't guaranteed. The Royal Mail have been on strike for two days last week, I fear this could have also contributed to the delay. We normally consider a parcel lost after five working days (Royal state 10). Due to the recent strikes, the 5th working day following the 21st is the 30th. Please contact myself if your order hasn't arrived by then. Kindest regards Colin Cousins Manager colin@stampsdirect.co.uk

Posted 3 years ago

“Excellent after sales support provided by Colin who helped resolve an issue promptly. I am very impressed with this company’s attitude towards customer care.”

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Posted 3 years ago

“Good quality stamp and delivery was super quick. Thank you”

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Posted 3 years ago

“Love the address stamp for my business, Greenwood Therapies. Especially great as perfect space for my tagline, "Love your body, Love your life", and it comes in green ink! Simple ordering, quick delivery. Very pleased, Thank you!”

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Posted 3 years ago

“Good quality fast delivery what more could you ask for”

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Posted 3 years ago

“Great service, great product. Highly recommended.”

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Posted 3 years ago

“very efficient service”

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Posted 3 years ago

“Put my order in, and was delivered two days later, happy with the product and the efficient service. Thank you”

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Posted 3 years ago

“Great quality stamp looks just like my handwriting and extremely fast delivery”

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Posted 3 years ago

“The care that I received from this company was unbelievable. The stamper arrived as I requested.”

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Posted 3 years ago

“Great customer service from the guys at Stamps Direct, something that you don't seem to find very much these days! VERY fast turnaround at getting your order completed, pretty much all same-day dispatch too as long as you get the order in early enough. With lots of fast delivery options too... What more could a man want in life!!! ;) Keep up the great work chaps!”

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Posted 3 years ago

“The stamp arrived very promptly and was very easy to set up. The print of Paid with the date printed was very clear”

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Posted 3 years ago

Stamps Direct is rated 4.9 based on 4,683 reviews