Stamps Direct Reviews

Name: Stamps Direct
Address: 22 Mason Road, Norwich, Norwich
Rating: 4.87

4.9 Rating 4,876 Reviews

97 %

of reviewers recommend Stamps Direct

Company Reviews

Metrics

Info

4.9

Based on 4,876 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Stamps Direct:

Stamps Direct Ltd - The UK's Largest Independent Rubber Stamp Manufacturer
Stamps Direct was established in 1964. We are manufacturers of rubber stamps. Over the past 60 years and more we have built up enormous experience, knowledge and expertise in all things concerning design, manufacture and delivery of rubber stamps. Because we are manufacturers we are able to deliver most orders within 24 hours or if you wish to collect, even quicker. We can even make a stamp for you while you wait.

Visit Website

Phone:

01603 487246

Email:

sales@stampsdirect.co.uk

Location:

22 Mason Road,
Norwich
Norwich
NR6 6RF

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Stamps Direct 5 star review on 19th February 2026

136

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At the moment I’m a bit confused and I’m so sorry but so far I didn’t receive your stampers. The Royal mail asked me to stay at home on Saturday for them to deliver they didn’t and at this point I don’t know what’s going on. I was hope that you could tell me what’s going on, please if you know?”

Helpful Report

Posted 2 weeks ago

Dear Aurelio Thank you for your review. I'm sorry to hear the Royal Mail failed to deliver. I've obtained the following information from the tracking details: "Sorry, we tried to deliver your parcel on 08-06-2026 but there didn't seem to be anyone in. To book a redelivery, please choose an option below." If you have received the tracking details, please contact our Customer Services team who can assist you further. sales@stampsdirect.co.uk Kindest regards Colin Cousins Manager

Posted 2 weeks ago

“I had ordered the stamp to mark plastic Pickleballs but unfortunately it doesn’t work on plastic and the ink rubs off. This was not what I needed. So now I have a Holywood Pickleball stamp with no use. Any ideas!! Regards Fionnuala Selles”

Helpful Report

Posted 3 weeks ago

Hi Fionnuala, Sorry to hear the stamp isn’t suitable for plastic Pickleballs. We’re here to help. For plastic surfaces, ink compatibility can vary. We can explore a replacement or alternative stamp that’s proven to work on plastic, and I can also advise on inks that are more permanent on plastics. If you'd like us to look at this further, please email our Customer Services team: sales@stampsdirect.co.uk Regards Colin Cousins Manager

Posted 3 weeks ago

“never receive the items just pay for nothing . and no one responsible . dont wast your money”

Helpful Report

Posted 1 month ago

Hi Our team have emailed you twice concernng your order. Could you please check your junk/spam folder? "Hi Mohammed, Thank you for your recent order on our website. I just wanted to query as to whether you intended to upload some artwork to your order? We have the text, but you have selection the position of the artwork to be on the left. Please can you clarify and I will get your order back into production ???? Kind Regards, Abby Jean | Customer Services Stamps Direct Ltd | 22 Mason Road | Norwich | NR6 6RF Tel: 01603 487246 www.stampsdirect.co.uk "

Posted 1 month ago

“Paid for express delivery not received”

Helpful Report

Posted 3 months ago

Hi Noreen, Thank you for your review. I was really sorry to hear that FedEx failed to deliver on time. Following your call, we refunded the carriage charge in full. I hope FedEx's failure to deliver won't deter you from ordering from us in the future. Kindest regards Colin Cousins Manager

Posted 3 months ago

“Absolute rubbish - so small ridiculous - in bin”

Helpful Report

Posted 4 months ago

Dear Anne Thank you for your review of the product "Self-inking 4-in-1 Mini Dater S-303". As noted in the description, the impression size of 20 x 17mm is intentionally compact. Would you like our Customer Services team to contact you with details of our larger stamps? Kindest regards Colin Cousins Manager sales@stampsdirect.co.uk

Posted 3 months ago

“The stamp didn’t work for me well Not getting the proper logo”

Helpful Report

Posted 10 months ago

Dear Nidhin Thank you for your review. I'm sorry to hear the stamp isn't performing very well. We have a brief video here that might help: https://youtu.be/vB0kxoztm0k Please ensure the boxes are flat, your work surface is firm, and the ink pad is well-inked. If you continue to experience issues, please get in touch. Regards Colin Cousins Manager

Posted 10 months ago

“You have asked for a review before I have reveived the stamp.”

Helpful Report

Posted 1 year ago

Hi, Sorry for the confusion. The invitation to review us is automatically emailed five days after an order has been placed. The product you have ordered has a 2-3 week lead time and will be with you soon. Regards Colin Cousins Manager

Posted 1 year ago

“You ask for a review but still haven't delivered the stamps. Somebody in your organisation is clearly an idiot”

Helpful Report

Posted 1 year ago

Dear Myles Thank you for your review. I take full responsibility for the review request being emailed before the goods arrived. I've set Review.io to request a review a few days after an order has been placed. That does mean that sometimes, due to weekends and postal delays etc, the email can be received before the goods. I've tracked your parcel (https://www.royalmail.com/track-your-item#/tracking-results/OF779819955GB) and I'm pleased to see it's been delivered today. Kindest regards Colin Cousins Manager

Posted 1 year ago

“We bought green ink 568ml .we used the ink and left them to dry for 24 hours but they didn't get dry at all agaim we try to apply the ink in to thedifferent paper and carboard materials and we left it for more than 48 hours but this ink never get dry!!!!! And they made every where green”

Helpful Report

Posted 1 year ago

Hi Thank you for your review. Endorsing Ink is a waterbased ink which will dry on absorbent surfaces within several minutes. Could you please advise further details regarding the materials you're stamping? Kindest regards Colin Cousins Manager

Posted 1 year ago

Roxana Moloudi Image Image Image Image Image “We bought green ink 568ml .we used the ink and left them to dry for 24 hours but they didn't get dry at all agaim we try to apply the ink in to thedifferent paper and carboard materials and we left it for more than 48 hours but this ink never get dry!!!!! And they made every where green ”

Posted 1 year ago

“Late process”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review. I understand the delay was caused by issues with your artwork. Following emails between you and our team, these issues have now been resolved and your order is due for delivery today. Kindest regards Colin Cousins Manager

Posted 1 year ago

“Not exactly what I order, sadly no refund, will need to reorder, possibly fro difrent company”

Helpful Report

Posted 1 year ago

Dear Edgar Thank you for your review. I'm sorry the stamp wasn't as per your requirements. Could you please contact sales@stampsdirect.co.uk to discuss a remake/refund. Many apologies, Colin Cousins Manager

Posted 1 year ago

“I placed a small order of 2 stamps, the advert stated a cheaper price for 2 and yet it charged me the higher price for singles, when I rang to get this resolved the lady on the phone said it was my fault for not adding vat, which was not the case. I tried to explain it was not about vat but the cost of the stamps she was rude and then put the phone down, when another member of staff contacted me it was established it was there own website and not me. Tried to support a smaller business but it just gave me a headache and stress so back to amazon I went.”

Helpful Report

Posted 1 year ago

Dear Jane Thank you for your review. I apologise that you didn't receive the best experience on this occasion. Following our exchange of emails we reviewed how we could make the offer for identical stamps clearer and took steps to improve this. I hope we can be of service in the future. Kindest regards Colin Cousins Manager

Posted 1 year ago

“This stamp has not been received despite phone calls asking where it is”

Helpful Report

Posted 1 year ago

I am so sorry that we have not updated you sufficiently regarding the long lead time of your specialist order. I will contact you directly with further information. Kind Regards, Customer Services.

Posted 1 year ago

“I order the selfinking stemp for my Buisness Payed £30 they delivered right after 3 days Was very happy but when i open the package Its small tiny stemp you need megnifier to read Waste of money & time will go to ebay next time Cheap & proper stemps”

Helpful Report

Posted 2 years ago

Dear Mudassir Thank you for your review. I'm very sorry that the stamp is smaller than you had hoped. The S-844 has a maximum impression size 56 x 20mm. If you could indicate your preferred size we will arrange a part-exchange for you. Kindest regards Colin

Posted 2 years ago

“It specifically asked for 3 headliners i put them and now i endded up without a phone number on it. You need to specify whatbi would get or put onky 2 in the customization section”

Helpful Report

Posted 2 years ago

Hi, Thank you for your review. Could you please check the information you provided and the order confirmation? I've reviewed your order and appears we have produced the text exactly as supplied. If you would like to amend the stamp or order, please contact our Customer Services Team. The email address is: sales@stampsdirect.co.uk Kindest regards Colin Cousins Manager

Posted 2 years ago

“Much smaller than advertised!! You couldn’t see the design at all!”

Helpful Report

Posted 2 years ago

Hi Thank you for your review. The stamp ordered has a maximum impression size of 10 x 10mm. Your design has been produced to print 10mm x 9.5mm. Would you like to return the stamp in part-exchange for a larger size? Kindest regards Colin Cousins Manager

Posted 2 years ago

“Hi I think it could be the delivery problem, because we didn't receive the stamps. Parcel JH192927808GB”

Helpful Report

Posted 2 years ago

Hi, Thank you for your review. I'm really sorry you haven't received your stamps. Have you spoken to the Royal Mail? They show a photo of your parcel being delivered on 5th April. Kindest regards Colin Cousins Manager sales@stampsdirect.co.uk

Posted 2 years ago

“Absolute waste of time, very misleading”

Helpful Report

Posted 2 years ago

Dear Lukian Thank you for your review. I'm sorry you found our website misleading. We do state... "We can only despatch Garage stamps for use with service books/documents to the garage name and address featured on the stamp." As your delivery address was different to that featured on the service book stamp we contacted you to request your authorisation to post the stamp directly to the garage. To which you replied requesting us to cancel the order and asking for a refund. Please accept my apologies for any confusion caused. Kindest regards Colin Cousins Manager

Posted 2 years ago

“Delivery is very slow. They promise next day delivery but it’s been 4 working days and still no sign of my order. Would use my previous supplier as they genuinely send next day”

Helpful Report

Posted 2 years ago

Hi Thank you for your review. I'm sorry that your order hasn't arrived yet. Whilst the Royal Mail aim to deliver First Class parcels the following day (Tuesday 12th) it isn't a guaranteed service. If a next day delivery is required we would suggest upgrading to Special Delivery or DHL. Please contact us again if your parcel doesn't arrive soon. Kindest regards Colin Cousins Manager

Posted 2 years ago

“I have not recived it yet”

Helpful Report

Posted 2 years ago

Hi John The Egg Stamps are on a 2-3 week lead time. I've been advised your stamp will be delivered Monday or Tuesday next week. I apologise that the review email arrived before the stamp, these are sent automatically after five days for all orders. Kindest regards Colin Cousins Manager

Posted 2 years ago

Stamps Direct is rated 4.9 based on 4,876 reviews