Stamps Direct Reviews

Name: Stamps Direct
Address: 22 Mason Road, Norwich, Norwich
Rating: 4.85

4.9 Rating 4,009 Reviews

96 %

of reviewers recommend Stamps Direct

Company Reviews

Metrics

Info

4.9

Based on 4,009 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Stamps Direct:

Stamps Direct Ltd - The UK's Largest Independent Rubber Stamp Manufacturer
Stamps Direct was established in 1964. We are manufacturers of rubber stamps. Over the past 60 years and more we have built up enormous experience, knowledge and expertise in all things concerning design, manufacture and delivery of rubber stamps. Because we are manufacturers we are able to deliver most orders within 24 hours or if you wish to collect, even quicker. We can even make a stamp for you while you wait.

Visit Website

Phone:

01603 487246

Email:

sales@stampsdirect.co.uk

Location:

22 Mason Road,
Norwich
Norwich
NR6 6RF

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Stamps Direct 5 star review on 3rd June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“4 weeks weighting time rubbish not even made in this country best thing about them quick refund”

Helpful Report

Posted 4 years ago

Each product on our website is displayed with a banner showing the lead time, I apologise if this wasn't clear before you ordered. I hope we can be of service to you in the future. Kind regards Colin Cousins Manager

Posted 4 years ago

“Ordered a 2nd stamp and that never arrived - Can`t fill in the rest of the survey as its non-applicable.”

Helpful Report

Posted 4 years ago

Dear Steven, Really sorry your order hasn't arrived. We despatched it the same day (12th March). Could you please contact our sales department to verify your address and arrange for the order to be sent again. Regards Colin Cousins Manager

Posted 4 years ago

“Well, after weeks I haven't received any info or the stamp, so not really impressed about the service.”

Helpful Report

Posted 4 years ago

Dear Loris, Thank you for your review. As advised by the Royal Mail overseas post was suspended over the Christmas and New Year. Your parcel was despatched on 4th January and received by Poste Italiane a few days later. The latest tracking information states "The shipment is being processed at the International Exchange Center" Please contact myself directly if your parcel doesn't arrive soon. Regards Colin Cousins Manager colin@stampsdirect.co.uk

Posted 4 years ago

“I have not received the stamp yet I have been asked to review the product???”

Helpful Report

Posted 4 years ago

Hi Thank you for your review. Your order was despatched on 14th January. Unfortunately, the Royal Mail are struggling in some areas. Please allow a few more days for them to deliver. Kindest regards Colin Cousins Manager

Posted 4 years ago

“not arriving”

Helpful Report

Posted 4 years ago

Hi Thank you for your review (and separate email). We despatched your order on 21st December. Due to an increase in mail the Royal Mail are currently stating First Class can take one to eight working days. Hopefully your parcel will arrive before the New Year. Kindest regards Colin Cousins Manager

Posted 4 years ago

“Still waiting for it to arrive. I was told next day shipping a week ago”

Helpful Report

Posted 4 years ago

Hi, Thank you for your review. We despatched your order on 21st December. Due to an increase in mail, the Royal Mail are currently stating First Class can take one to eight working days. Hopefully your parcel will arrive before the New Year. Kindest regards Colin Cousins Manager

Posted 4 years ago

“ridiculously small”

Helpful Report

Posted 4 years ago

“Very poor quality, link is not clear at all, waste of money.”

Helpful Report

Posted 4 years ago

Hi Thank you for your review. I'm very sorry to hear the impressions aren't clear. I've reviewed the impressions we made from your stamp during our quality stages and they appear OK. Could you please email me with some impressions so I can resolve this for you? Kindest regards Colin Cousins Manager colin@stampsdirect.co.uk

Posted 4 years ago

“My purchase has not arrived”

Helpful Report

Posted 4 years ago

Hi We had a question about your artwork. We emailed you on 22nd July. I've just resent the message. Could you please check your junk mail, it could be in there? Regards Colin Cousins Manager

Posted 4 years ago

“You e asked me to leave a review but I have T recurved the item yet. I paid for express delivery, it’s very late.”

Helpful Report

Posted 4 years ago

Dear Alessandro Thank you for your recent order and review. The ink pad on the order was despatched the following day (I'm afraid the order was placed after the cut-off for the same day). As requested on the order we despatched via First Class post. The Royal Mail aim to deliver 93% First Class parcels the next day, however due to Covid-19 some customers are currently waiting up to eight days for the Royal Mail to deliver. Reviews.io send all customers a review 5 days from the date of order, I apologise that the review request has arrived before the ink pad. Please don't hesitate to contact me if you have any further concerns, or if indeed the pad doesn't arrive. Regards Colin Cousins Manager

Posted 4 years ago

Stamps Direct is rated 4.9 based on 4,009 reviews