“Worst socks ever! Not even six months old and already have holes. Six pairs, worn out in the exact same place. This is a manufacturing defect, yet Stance refuses to refund or replace. They only give a 90 day guarantee on socks that cost $30 CAD per pair. These guys are criminals. Stay away.”
“I never received my package. I ordered a week in advance and this was suppose to be a special Valentine’s Day gift for a loved one. When I placed the order it said it would arrive on time. It was delivered to a FedEx an hour away from my house then returned to Stance. I sent multiple emails and was only getting responses from AI who did not understand the complexity of the situation. There is no customer service number and I was never contacted by a stance rep despite my constant email requests. This is such a great brand so it’s extremely disappointing that the customer service does not match the quality of the product.”
“Got some stance socks for my birthday, after a couple wears when pulling up my socks they ripped, because they were a gift and I have no receipt customer service was not willing to help. I’ve attached some pictures. Don’t buy stance!”
“Wore holes in socks that were 30 bucks in less than a month by only wearing them to my non walking desk job. Customer service was beyond unhelpful steer clear and don’t buy stance! There’s better quality and better prices with better companies. What a joke!”
