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Staples UK Reviews

1.0 Rating 3 Reviews
0 %
of reviewers recommend Staples UK
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About Staples UK:

Staples, the world’s largest office products company, is committed to making it easy for customers to buy a wide range of office products, including Staples own brand products, paper, ink and toner, technology, office supplies, furniture, janitorial & facilities, packaging, catering supplies, copy and print and business services.

Phone:

0844 546 6666

Location:

White Rose House, 28a York Place
Leeds
LS1 2EZ

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Anonymous
Anonymous  // 01/01/2019
I bought a chair through staples online website. The chair arrived as a damaged items. I am trying to access the return option in the online account of staples but it is not working. I have been on their CS helpline phone number. No reply except music to hear. Very disappointed unable to process my refund before cooling off period. Does anyone know any remedy for this?
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Posted 3 years ago
I would never recommend shopping at staples on line. This is my problem. I placed an order on line on the 18th June, on paying for my item the screen went white at the finish, so I couldn't tell if it had gone through. I went to my account, no order shown, no confirmation email received and my order was still in my basket. So I ordered again, this time all went through as it should have. I then receive two lots of my order in the post. I applied to send one lot back and was given a package number and told it would be collected within 24 to 48 hours, it never happened, I emailed them and was told again it would be collected after 24 to 48 hours by UPS, still nobody has contacted or collected the package. It takes 3 or 4 days to get a reply from them the phone line is hopeless nobody answers after waiting 20 mins gave that up. I'm still trying to get this item collected after almost 4 weeks the unwanted item only cost £19. Their web site problem has cause this to happen and their customer can't sort it out because UPS won't follow their instruction for some unknown reason. Use their service at your own peril.
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Posted 3 years ago
i went to the store a couple days back looking for some post it notes but i was shocked to find out that it had taken one of their colleagues 3 days to sort through them therefore there was none on the shelf. completely appalled manager did not care i advise you to go to whsmith.
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Posted 7 years ago
Staples UK is rated 1.0 based on 3 reviews