“
Excellent service, pricing and delivery experience!
”
posted 8 months ago
- Mike P
“
Replaced outside shell of fire pit. Very willing to stand behind their products. Excellent service and much appreciated.
”
posted 10 months ago
- Mike W
“
I had a warranty issue with a table top for a fire pit. Taelor handled everything! Outstanding service and wonderful communication. Thanks Taelor!
”
posted 11 months ago
- Jeff L
“
I called Starfire's customer service number, left my contact info and reason I was calling.
”
posted 11 months ago
- Wayne A
“
Great service and a beautiful product - copper cover for a fire pit.
”
posted 1 year ago
- Katherine
“
Firepit and wind guard are great quality and beautiful. But the best part of this company is customer service. Had some issues and they were rectified immediately. The return and refund was done within a day after the item was back in stock.
Thanks
”
posted 1 year ago
- Georgeanne
“
Although I have not received my items yet I am pleased with the various levels of service.
”
posted 1 year ago
- Cheryl
“
I have ordered several products from Starfire. When I had an issue with one product they called me as soon as they opened and had the whole issue resolved immediately. One of the best customer service experiences I’ve had and it makes me confident in coming back here for anything I need. Special thanks to Taelor for treating me like I lived in her neighborhood and helping so quickly.
”
posted 1 year ago
- Jared
“
The second part focuses on the fire pit itself and the customer service.
”
posted 1 year ago
- Brian W
“
Their products are great and they fulfill orders promptly. A special shout out to Amelia King in customer Service. She goes above and beyond to solve issues and is great to work with.
”
posted 1 year ago
- Sylvia H
