Steamforged Games Reviews

Name: Steamforged Games
Address: Osprey House, 217-227 Broadway, Salford, Manchester, Stretford
Rating: 3.80

3.8 Rating 328 Reviews

71 %

of reviewers recommend Steamforged Games

3.8

Based on 328 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

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Location:

Osprey House, 217-227 Broadway,
Salford,
Manchester
Stretford
M50 2UE

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Steamforged Games 5 star review on 11th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No update since more than 6 months... sounds like i'm never gonna be able to play the board game. Should've stayed with Capcom for the MH franchise...”

Helpful Report

Posted 3 weeks ago

“No update in over 6 months for Monster Hunter was a fan previously. I am no longer”

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Posted 4 weeks ago

“No updates on projects, failures to communicate in any medium and average products.”

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Posted 4 weeks ago

“Lack of communication with their customers about their various boardgame projects. Promised that they had learned from past experiences about communicating. But don't. Quick to take your money but you have to threaten legal actions to get refunds.”

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Posted 4 weeks ago

“In light of recent events, it's difficult to give SFG a positive review. Their Board Game Staff were gutted before fulfilling orders on several successful Kickstarter projects. Subsequently, they promised communications at several stages but have failed to fulfil those promises, this is a repeated breach of contract per their Terms of Service published on their website (per 5, 6, and 6.2a).”

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Posted 1 month ago

“They own a lot of people a lot of products and explanations due to an absence of updates on all of the gamefound projects. 0 customer service.”

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Posted 1 month ago

“Waiting for communication along with many others for different kickstarter projects. Radio silence outside of their precious War Machine.”

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Posted 1 month ago

“Great company. Great minis. Great service. They have really saved Warmachine.”

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Posted 3 months ago

“It’s been two months now and I haven’t seen the monster hunter board game come back in stock. I questioned this deeply and I went to the monster world iceborne board game and many comments said that they were getting scammed because there was no response.”

Helpful Report

Posted 3 months ago

“The quality assurance and customer support of Steamforged are absolutely abysmal. I am waiting on £500 of replacement Warmachine models that have now been outstanding for over three months. Most of these are damaged, but a number have misprints too. Only one attempt has been made to replace some of these (not even the ones that have been outstanding the longest), which was a load of resin models in a plastic bag - as you can imagine they arrived smashed to bits and useless. The quality of anything you purchase is a coin flip every time, with materials, defects, and printing artefacts varying from model to model even within the same box. At this point, buying anything Warmachine produced by Steamforged is a gamble. Do not buy directly from SFG if you value your money - buy from a retailer you trust who will handle the constant returns/refunds for you. I’m still waiting on a response to my latest request to refund the purchases, and delays in responding of over a week are common with SFG, only for you to get a stock response that doesn’t actually mean anything.”

Steamforged Games 1 star review on 28th June 2026

Helpful Report

Posted 4 months ago

“I am still awaiting a replacement which has not been action at all. This has been going longer than month with no updated. Mutli messages have been sent. Imperatus, Ashen Phoenix is not a cheap model but I cant build the model as I have two of the same leg.”

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Posted 4 months ago

“Warmachine is a great game, model sculpts are nice, rules are written well, lore is rich, HOWEVER... Their support staff is probably on a suicide watch. They are stretched so thin that customer support is virtually non existent. I was promised a replacement for a broken model... 7 month ago! Still no sight of it.”

Helpful Report

Posted 5 months ago

“When products arrive, and if you have no issues everything is great. Customer service is dire and obviously over-stretched. Takes 3 days to respond to emails, emails are mostly the same pre-written platitudes with no real substance. 🚨Takes at least 2 months to supply replacement parts. 🚨”

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Posted 5 months ago

“Great detail and well printed! I'm glad that SFG brought Guild Ball back. If you play Guild Ball or even just want these minis for DnD, you won't be disappointed.”

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Posted 7 months ago

“I cannot give an actual review because I do not open them. (I did open the first two, but none since.) I simply purchase every one when you offer, and collect them. With this most recent order, I now have 32 sitting on their own bookcase. I will say the covers are superb !”

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Posted 7 months ago

“I’ve bought the starter set of Warmachine and the P3 starter paint set. Both were a good value. Paint set was my favorite the Warmachine set was good quality but a little difficult for assembly.”

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Posted 7 months ago

“i was pleased when it arrived just what i expected”

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Posted 7 months ago

“I've thoroughly enjoyed my experience with the boardgames I own so far. The adaptation of Monster Hunter rules. There are some minor issues here and there, but not enough for my rating of the company as a whole to go below 5 stars”

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Posted 7 months ago

“Fantastic! The whole experience was without fault. Couldn't be happier.”

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Posted 8 months ago

“Everything arrived well and it's a quality product. Would be nice a quick explanation on why the droppers are different and also the labeling. But appart from that, excellent”

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Posted 8 months ago

Steamforged Games is rated 3.8 based on 328 reviews