Steamforged Games Reviews

Name: Steamforged Games
Address: Osprey House, 217-227 Broadway, Salford, Manchester, Stretford
Rating: 3.80

3.8 Rating 328 Reviews

71 %

of reviewers recommend Steamforged Games

3.8

Based on 328 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

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Location:

Osprey House, 217-227 Broadway,
Salford,
Manchester
Stretford
M50 2UE

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Steamforged Games 5 star review on 11th February 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No update since more than 6 months... sounds like i'm never gonna be able to play the board game. Should've stayed with Capcom for the MH franchise...”

Helpful Report

Posted 3 weeks ago

“No update in over 6 months for Monster Hunter was a fan previously. I am no longer”

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Posted 4 weeks ago

“No updates on projects, failures to communicate in any medium and average products.”

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Posted 4 weeks ago

“Lack of communication with their customers about their various boardgame projects. Promised that they had learned from past experiences about communicating. But don't. Quick to take your money but you have to threaten legal actions to get refunds.”

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Posted 4 weeks ago

“In light of recent events, it's difficult to give SFG a positive review. Their Board Game Staff were gutted before fulfilling orders on several successful Kickstarter projects. Subsequently, they promised communications at several stages but have failed to fulfil those promises, this is a repeated breach of contract per their Terms of Service published on their website (per 5, 6, and 6.2a).”

Helpful Report

Posted 1 month ago

“They own a lot of people a lot of products and explanations due to an absence of updates on all of the gamefound projects. 0 customer service.”

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Posted 1 month ago

“Waiting for communication along with many others for different kickstarter projects. Radio silence outside of their precious War Machine.”

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Posted 1 month ago

“It’s been two months now and I haven’t seen the monster hunter board game come back in stock. I questioned this deeply and I went to the monster world iceborne board game and many comments said that they were getting scammed because there was no response.”

Helpful Report

Posted 3 months ago

“The quality assurance and customer support of Steamforged are absolutely abysmal. I am waiting on £500 of replacement Warmachine models that have now been outstanding for over three months. Most of these are damaged, but a number have misprints too. Only one attempt has been made to replace some of these (not even the ones that have been outstanding the longest), which was a load of resin models in a plastic bag - as you can imagine they arrived smashed to bits and useless. The quality of anything you purchase is a coin flip every time, with materials, defects, and printing artefacts varying from model to model even within the same box. At this point, buying anything Warmachine produced by Steamforged is a gamble. Do not buy directly from SFG if you value your money - buy from a retailer you trust who will handle the constant returns/refunds for you. I’m still waiting on a response to my latest request to refund the purchases, and delays in responding of over a week are common with SFG, only for you to get a stock response that doesn’t actually mean anything.”

Steamforged Games 1 star review on 28th June 2026

Helpful Report

Posted 4 months ago

“I am still awaiting a replacement which has not been action at all. This has been going longer than month with no updated. Mutli messages have been sent. Imperatus, Ashen Phoenix is not a cheap model but I cant build the model as I have two of the same leg.”

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Posted 4 months ago

“Warmachine is a great game, model sculpts are nice, rules are written well, lore is rich, HOWEVER... Their support staff is probably on a suicide watch. They are stretched so thin that customer support is virtually non existent. I was promised a replacement for a broken model... 7 month ago! Still no sight of it.”

Helpful Report

Posted 5 months ago

“The Kirin model arrived broken in the box. No update or time frame for replacement. Ordered dec14. Arrived broken Jan 9th. Radio silence on when or if I will receive what I paid for. Poor customer service, and anti consumer practices makes this a negative experience.”

Helpful Report

Posted 9 months ago

“I placed an order (#SFU111812) almost three months ago on November 16th. The order was for print on demand Guild Ball miniatures. I've received The Falconers: Crossover Set I ordered but one of the miniatures arrived badly broken; I've still not received a replacement. As for The Alchemists Bench I ordered, all I've received is one miniature plus an exact duplicate of that miniature! All the responses I've received from Steamforged customer service are generic, automated messages. There is no customer service phone number so it's impossible to speak to a company representative. I'm not sure what to do at this point as it doesn't look like I'll ever receive the rest of my order.”

Helpful Report

Posted 9 months ago

“Models came in with several duplicate figures and an incomplete team. Axes and hammers were also not printed as one contiguous model and were either broken off in transit or printed that way.”

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Posted 9 months ago

“I have orded the paints the 7 december 2025, we are the 18 january 2026 and still i have not received the order. I'm very disapointed since it was meant to be a prensent for christmas. No news, no information what's so ever.”

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Posted 9 months ago

“The bases were mistakenly included as two 30mm bases. I can't play with it like this, so I would like you to send me one 40mm base as soon as possible.”

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Posted 10 months ago

“Missing items, slow (automated) response, not acknowledging the issue.”

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Posted 10 months ago

“Sent wrong player, still waiting for a replacement fishermen guild captain shark.”

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Posted 10 months ago

“I never received this product”

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Posted 1 year ago

“i haven’t recieved the game yet”

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Posted 1 year ago

Steamforged Games is rated 3.8 based on 328 reviews