“Customer Service is non existent, Car only covered 2000 miles - misfiring, still under warranty and Main Dealer Serviced according to schedule. 3 weeks before they could even look at it. Thanks to GreenFlag it got taken 35 Miles to another Dealer (though still Stoneacre)...Required £100 up front non refundable Diagnostic Fee, Problem diagnosed as a faulty Spark Plug (after 2000miles ?) but changed all 4 for £184 as not covered by warranty. Nice one Toyota!”
“Very disappointed about my experience with this dealer. I was told, that a car wash was included in my car service. Unfortunately after I was told to wait extra 45 minutes for my car to be cleaned, I left the establishment with a dirty car....”
