“DO NOT get anything from Sterllng Kits. Their customer service is the shits. The kits themselves are very well built, but if something goes wrong and you need replacement parts, good luck. The service people don't know what they are doing and won't answer your complaints. I will never get anything from them again. I only give them one star because a zero star rating is not available.”
“i bought a few engines from Stirlingkit.com actually. i want to thank you this company for producing such a cool engine model kits. i'm happy with everything i purchased. one time, i got one of my engine parts missing, and Mona of Stirlingkit sent me a replacement part for free. thanks a lot for that.”
“Bought a Toyan V8 from them, with a supercharger and base, cooling kit, starter kit etc. It did not work out of the box for me, I had to contact them to get a few replacement parts and a few more instructions but I am very satisfied with their customer service and product quality. I am in touch with Mona and she does an excellent job helping me. I cannot understand the bad reviews at all, they are very helpful and very fast with replies. Also shipping is pretty fast to Germany. I will totally buy again from them”
“Absolute liars and scammers do-not deal with this company ever or at all been waiting two years they steal your money snd tun stay away grom these jerks period a”
“REPORT THEM TO THE CHINESE EMBASSY HERE IN AMERICA, HAVE THEIR STORE CLOSE DOWN. THEY ARE FRAUDULENT EVIL PEOPLE. THEY WILL SEND YOU DAMAGED BROKEN ITEMS.”
“Bought a kit and instead it came preassembled. They said I misread the post, which it was obvious and in bad grammar that it was hastily added to. Do not do business with them.”
“I would never recommend ordering anything from this company. 3 weeks ago I placed an order for a kit, paid $30 for expedited delivery and the day before Christmas they finally respond to my multiple emails and say that the item I ordered is no longer in stock and they would send me the same one but unpainted and they would send the spray paint. It has now been over a week, no update, not responding to any of my emails either.”
“Stirlingkit has made possible the most fun hobby that I’ve ever been involved with… scale running miniature engines.
Stirlingkit’s customer service is beyond outstanding, with help, support, and technical questions. I’ve always gotten a response within a few hours, and my questions have always been answered in a friendly, kind conversation. Parts support is amazing. Stirlingkit has always gone out of their way to make sure any questions I have had immediately answered. Anymore, it’s rare to get such great customer service from a company and I am always blown away by their level of dedication to their customers. I can’t wait to see Stirlingkit grow and progress in the world of miniature precision scale engines. They have made it possible for everyone to enjoy your hobby that was once limited only to machinist and engineers.”
“actually, I'm familiar with Stirlingkit for almost 5 years. they are a young brand actually. but what surprises me is that they provide a lot of miniature engines to choose from. and they often listen to customers' feedback. and they update their engines quickly. the best place for engine hobbyists.”
“Stirlingkit.com is sketchy, and a scam. The customer service email (maybe this was clue #1) is a name#Gmail account. I ordered a engine they said was in stock, cost 999$ that's a lot of dough for a toy engine (enjomore dohc), plus a starter kit for it ,cost Another 100.00. Plus shipping Full purchase 1200.00. I waited a month and checked in with them to see if it would ship soon. Told me it would be shipped in 2 more days. Waited a week. Checked in again they said it would go out in the next week. It's now been 45 days and iv not seen it ship. So far, iv gotten emails back from a Mona, last one I sent requesting a refund. Sent 34 emails, over 7 weeks beyond the original purchase date. It takes 2 days to get a response. I get a excuses every time why it hasn't shipped and multiple times, promises that it will ship by certain dates, but it never does. But it's been long past my patience on a thousand dollar RC engine, that was supposed to be in stock, and still not shipped. Iv asked them for a refund and am still waiting on it, have not seen it returned back to my credit card. I wouldn't recommend anybody buy from This website. Plus manufactur is in china. Goodluck on seeing that $$$ again...”
“Ordered something from Stirlingkit, paid extra for express shipping and product was never sent, and any attempt to contact their costumer support they say that they’ll get back to me and never do. Spend your money somewhere else.”
“I was sent a product in non-operative condition. When I contacted them about repair, return, and/or refund, they asked for a video and ID information. I provided all requested information, video, and included photographs. That was the last I heard of them, $189.99 plus tax gone to some scam shack in China. Do NOT do business with these people under any circumstances.”
“I ordered a kit from Stirlingkit, paid extra to get faster shipping, and never received the product. All requests by email were never replied to. I did order another through Amazon, and received it. I don't recommend ordering through stirling,”
“It's an incredible detailed and accurate designed model engine. Building it needs only one additional tool (small flat plier) and basic mechanical skills. I recommend using the provided grease for the closed bearings only”
“It worked great right out of the box and looks great. The instructions were easy to follow. I bought it for my son as a birthday gift. My son like it very much.”
