“Ordered a PS5 for my son on Tuesday Dec 17th. The seller shipped same day, and they got it on the 18th. Thursday the 19th it was verified. THEY SAT ON IT FOR 4 DAYS THE WEEK BEFORE CHRISTMAS, THEN MAILED IT VIA GROUND TRANSPORTATION!!!
This company literally exists for materialistic people - why didn't they have extra people working to get verified items out immediately during the most materialistic holiday? They never had an option for expedited shipping, and block their customers from calling the shipper directly to change it. Not surprising in December, the package was delayed by weather. It is now January 9th, and we STILL DON'T HAVE IT!
This is an excellent business model, but VERY poorly executed.”
“My son used my gfs debit card and put a bid on some shoes back in November. He never got a confirmation email. But the bank clearly released the funds to stockx. They never sent the money back if he lost the bid and never sent the shoes if he won. Now the money is gone and nobody from stockx will respond. So me and my gf Jennifer Catoe are having to get a lawyer to see why they stole our money.”
“I purchased a pair of snickers for my son and received one shoe 8.5 and the other 9.5. I have 3 open cases trying to get my money back without luck. Never again! Horrible customer service!”
“I’m upset with the fact I bought my daughter some Yeezy forms for Christmas you can’t try them on to see your size due to this being an online company now I’m stuck with trying to sell this shoe because she were a 5 1/2 in men I bought a size 6 and they still to small. They don’t do returns I have to try and sell the shoe on there site plus lose money because now I have to pay fees in order for me to resell the shoe. This is it for me I’m not buying anymore shoes on StockX”
“This place has 0 concern for customer satisfaction or delivering honest business.
We ordered a PS5 in late November. It shipped supposedly and landed in a FedEx distribution center. It is now approaching New Years and they claim we received it, while FedEx shows it’s been sitting (most likely stolen or lost) for 5 days and has not moved.
StockX is awful, EBay and other sites offer much better service and support.
What is Stock X value proposition? Seems like a sleazy pawn shop that has gone fully digital.
Nice try Stock X, you are going to fail miserably, no doubt.”
“StockX sent me YELLOWING and DISCOLORED sneakers
The Jordan 4 is supposed to be white.
Sneaker seller preserve resell sneakers to avoid Yellow and Discolored white shoes.
StockX has a Authenticity Verification Inspection. So I would have never guessed a sneaker that would be inspected would deliver in such a Low Quality condition. These shoes were for my daughter for Christmas and are completely UNGIFTABLE. StockX let me know that even though the Quality Is Unacceptable they will not refund because they passed the Authentication Inspection as Deadstock. But Deadstock and Discolored meaning they did take quality into consideration. I use to Love StockX at one Point . Never a issue so I figured these people at StockX would understand and just make it right
They offered a $40 refund on 444 dollars shoes. So when a customer has a problem StockX just does nothing to be fair and morally understanding”
“BEWARE!!!! Placed an order on a pair of shoes and the website said it did not go through. So I immediately ordered again. I received 2 pairs of same shoes and was charged twice. I called company and they said they see the history that the original ordered did not go through, but stated they have a no return policy and we should have contacted them immediately. Kind of difficult to contact immediately when I did not know that I would receive 2 pairs of the same shoes. Additionally, only took days to find a number to actually be able to have a chat conversation. This company is a total scam.”
“I logged in to StockX to purchase a pair of shoes for my son. I selected a size 8.5 shoe and completed the purchase. When I received my order confirmation it showed a size 9 shoe. I attempted to contact the company to have it corrected, but there is absolutely no way of contacting them. In addition, there is no way to cancel an order, even when it is incorrect. This is a bait and switch, I will be making sure that I alert everyone to their unscrupulous practices.”
“They sold me a pair of air jordan 1 banned, which was a Christmas gift for my daughter, without the original Jordan box and shoe wrap, but with an awful replacement box, and claimed to be authentic. How, can any pair of shoes, verify authentic, without the box and everything else that comes with it? Their suggestion to their mistake was to resell them, or to withdraw without saying anything about refund. Fake, fake, fake.”
“Pretty terrible, they get scammed by sellers and then somehow it's the buyers fault. At least they gave me a refund, thought I was going to go through alot more trouble seeing how incompetent this company is. 🤦🏽♂️🤦🏽♂️”
“I got scammed with 47 fraudulent charges to my credit card.
only one cc was compromised.
my bank is returning all monies taken from my account.
I never did business with StockX.
I am now "on hold" with my cc company now for 45 min... so far.
A real nightmare!!!
they are listed as a " clothing store" locatedat 1655 Grant St -3rd Floor in Concorde. (ca or nh ??)
phone is 628-867-0529...have fun peeps ...”
“They use Fed Ex to represent their company. PS5 somewhere lost in incompetence 30 miles south of my house. Waited all day and took day off work to "sign" for a packege that was never delivered.”
“StockX is a horrible site. They shipped me an empty box and are unwilling to refund my money. They say Fedex delivered the box so I have the product. I sent photos of the empty box as soon as I opened it. I have tried for weeks and they are unwilling to do anything so I am out $265.”
“Stay Away
3 months ago ι bought a pair of jordan air 1 low.
The package arrived in acceptable time. After 3 weeks the shoes show a ware far beyond normal. I communicate with stockx and they told me that they can't help me with the return, and they can't bring me in touch with the seller to sort this out. When i told them i will go to the bank to get help they told me that "Stockx has zero tolerance for disputes,and in that case the system automatically suspends the accounts". ????
I strongly believe that they have no professional attitude what so ever. Even more i doubt the authenticity of the products sold in Stockx.
Stay away or buy out you own risk.”
“I Oder shoe waited mad long like a month for them to tell me their refunding me I want the shoe an now their so dam much an I bough when they wasn’t an people just got back to me this suck I use ya all the time an a like ya but Ik I’m just one person of your millions so hey guess I suck lol”
“Too good to be good business, those inspectors send you whatever and support back it no matter what you. Horrible way to do business cause once they have your money your at there mercy. Got pics who cares looks good to the company which already has your money, no accountability and it says in the guidelines "sell your UNWORN items" SHUT IT DOWN
The pic doesn't even show you how beat up they are, cameras aren't eyes but if you know about suede erasers, that was used on the shoe I have, it's spotty ASF and it dingy in those spots were water was used. CAUSE IT AINT SUEDE, its hair, freakin idiots bruh”
