Merinal T/A Storage Heater Sales Reviews

Name: Merinal T/A Storage Heater Sales
Address: Merinal Ltd Unit 3 Eastbond Street Leigh, Merinal Ltd Unit 3 Eastbond Street Leigh, Wigan
Rating: 4.59

4.6 Rating 546 Reviews

89 %

of reviewers recommend Merinal T/A Storage Heater Sales

Company Reviews

Questions

Metrics

4.6

Based on 546 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01942 265041 / 01942 6098

Email:

sales@merinal.co.uk

Location:

Merinal Ltd Unit 3 Eastbond Street Leigh,
Merinal Ltd Unit 3 Eastbond Street Leigh
Wigan
WN71BP

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Merinal T/A Storage Heater Sales 5 star review on 14th March 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product ordered on 9th December, and delivered with one heater missing. Returned by courier. Next time delivered, same opened box with still only one heater. Eventually another arrived after a further phone call. I arranged for the electrician to fit tis am 17th December 16. He came to tell me there were no brackets and they were also just wall heaters and not storage heaters, so he would not fit them. I would like you to collect the heaters ASAP and my money returned ASAP please. As my tenant will be away please collect from The Laurels ,Ansford Rd, Castle Cary. Please contact me on 01963 351043 very disgruntled Paula Willcock. Heaters taken back in January and money refunded with no problem, so product not for me , but nice people to deal with . Thank you. Paula Willcock”

Helpful Report

Posted 9 years ago

Thank you for your call this morning. Once again sorry about the problems with the delivery company. This is not something we usually experience and is something we are currently disputing with the company over the box damage and missing heater. If you let us know a suitable date as to which we can collect we will get them collected ASAP. Thank you for your time and co-operation. Kind Regards Cory

Posted 9 years ago

“Excellent customer service very good product will be ordering again”

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Posted 9 years ago

“Aftet struggling to decide which heater would be best phone call solved dilemma. Helpful staff gave advice took order over the phone only two days to deliver and it arrived when promised. Very pleased with the service and the heater”

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Posted 9 years ago

“The unit was delivered with a damaged bottom left hand corner. It is now installed but am disappointed that this has spoiled its appearance. Returning was considered but the heater was needed.”

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Posted 9 years ago

“The company should pay for insurance on Delivery , Or insist that the people responsible for delivery have the insurance required . So that a decent (door to required area is Found.). Goods just left in the street is never a good idea . My order insisted that it should be after 10.30 am. But ! No the delivery rounds man deceided to phone me at 7.45 am . I refused to accept it and was told that he would take it back !. . Later I phoned and was told that it had been already delivered and signed for by some fictitious person. This company let me down a 75 year old invalid .”

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Posted 9 years ago

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Posted 9 years ago

“Follow -up. to recent review. I wanted to verify heat distribution, using an infra red gun: results show even distribution - from centre - insulation working correctly; also HOT - keep the cat off!”

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Posted 9 years ago

“I have now installed the 2.5Kw auto heater, and - importantly - kept an eye on first charge: a fair amount of steam vented off. I reckon the fire bricks absorbed moisture, even though I wrapped in tarpaulin; prior, to install: too heavy to move, on the mini-pallet; the driver, and I struggled to carry them to my frontage! I think this dampness made fitting the bricks difficult: they jammed - tightly fitting - and, yes, they were right way round. Element packing, and case structure is minimalist. I got a bag of -unneeded screws/ hole plugs...confusing: the feet just clip in. Now that the heater has been, 'run-in', I am delighted with it. It is slim, good looking design: bolting to wall is essential; as expected. Technical aspects I like: the multiple over heat stats; the control Input thermostat, with 2 sensors;; the resistor/ bi-metal strip, that shuts the flaps automatically during charge. Overall: Good looking, functional heater, at excellent price: easily matches the opposition, in same price bracket, I fully recommend, with one caveat: take care with assembly, and case handling. Dave”

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Posted 9 years ago

“Very quick delivery with an immediate phone call to arrange a convenient time.”

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Posted 9 years ago

“Cannot fault this company on anything. I only wish other companies were as helpful and delivered as quickly. Restored my faith in online sales. So a BIG THANK YOU. XXX”

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Posted 9 years ago

“Product was as advertised and delivered promptly”

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Posted 9 years ago

“I am always a little worried about ordering items online but I found the experience very easy and the staff most helpful. Ordering was straight forward and all the questions I asked were answered expertly. Delivery was quick and the driver was most helpful. I totally recommend the service and the products.”

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Posted 9 years ago

“Very reasonably priced heater easily assembled excellent service will be using again”

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Posted 9 years ago

“Good value, could not find the storage heater I wanted cheaper elsewhere. When it came I realised I'd ordered a size too small and the staff couldn't have been more helpful in arranging delivery of the replacement. Great customer service, highly recommend this company.”

Helpful Report

Posted 9 years ago

“This was the best price for this heater,Delivered on the day agreed. Installed and works a treat. When paying by paypal the page could be more user friendly,as I made a mistake, this was quickly Corrected by a phone call to a very helpfull sales staff member.”

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Posted 9 years ago

“Competitive pricing. Good communication re order and transit arrangement, courtesy phonemail to ensure product delivered. Would use again.”

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Posted 9 years ago

“Great price delivered when said great service highly recommend”

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Posted 9 years ago

“The personal contact with your colleague was excellent. He took the order over the phone and delivery was in two days. Unfortunately the unit was damaged on the top panel, well bent. I rang Bob and he offered to send a new unit immediately . In the end I kept the original unit and straightened out the bend by hand, and the result is not to bad although the bricks were a little bit tight to get in. I did n to have time to wait for a new unit . Regards RCF Homewood order number”

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Posted 9 years ago

“Delivery was really soon after ordering product”

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Posted 9 years ago

“Well priced, fast delivery, no fuss.”

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Posted 9 years ago

Merinal T/A Storage Heater Sales is rated 4.6 based on 546 reviews