Stories Flooring Reviews

Name: Stories Flooring
Address: Unit 2 Wortley Business Park, Amberley Road, Leeds
Rating: 4.69

4.7 Rating 16 Reviews

94 %

of reviewers recommend Stories Flooring

4.7

Based on 16 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01133200223

Email:

info@storiesflooring.co.uk

Location:

Unit 2 Wortley Business Park, Amberley Road
Leeds
LS12 4BD

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Stories Flooring 5 star review on 4th December 2022

Matt McCarthy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered over the phone and asked for 12.5sqm of flooring.. was told I would need "6 packs" to cover that. Numerous delays and three weeks later I go to pick it up and I'm given 6 packs of 1.1sqm flooring... now I'm no mathematician but by my reckoning that's 6.6sqm.. half of what I need. So I go back to the shop and the Scottish bloke who owns it calls me hyper aggressive for being annoyed about this ridiculous mistake and tells me there are two sides to every story. Pardon me? There is one side. You have incompetent staff and you chose to defend their incompetence instead of apologising, owning it and putting it right (for which I made clear I'd have happily paid for.. I was literally about to pay for the other 6.6sqm when he defended his staff and blamed it on me. Will never be back here.”

Helpful Report

Posted 2 years ago

Stories Flooring is rated 4.7 based on 16 reviews