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Storyboards Reviews

3.1 Rating 46 Reviews
50 %
of reviewers recommend Storyboards
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Phone:

2142720222

Email:

hi@storyboards.io

Location:

2035 Sunset Lake Road, , Newark
Newark
19702

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Shipping is slow at best ! Order had to be split..They ship via USPS which is extra slow. Shipping label created on the 8th and carrier doesn't have possession of my order on the 11th. Cant reach anyone via phone just email..Good Luck or be patient!
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Posted 4 days ago
Complete scam. Buyer beware. Nothing resolved through their customer service.
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Posted 1 week ago
This is a scam ..the service they provide is not worth 29.99 per month and you never use the credits
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Posted 2 weeks ago
They entice you ru their 3 tiles for $11.99 But then apply a monthly $30 vio membership. You need to cancel before the trial ends .I tried to cancel but I got an error because in process .they charged me one month.they won't refund me .I received those three tiles today took over a week . They use some sort of foam under the picture .very light and cheap looking .worst product I have seen .I tried mixtiles ,another website based photo print .way way way better ! Stay clear .from story boards truly ..
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Posted 4 weeks ago
This company is scamming people. I have been being charged 29.99 a month and only placed one order with them. They don’t answer emails or the phone! DO NOT ORDER FROM THESE PEOPLE
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Posted 1 month ago
I am still waiting for my receipt.
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Posted 1 month ago
STORY BOARDS CHARGED the correct PROMO amount the first time. But without any notice, they charged me $29.99 the second time, when in fact, I didn't order anymore items. They never replied to all my email inquiries and REQUEST for REFUND, nor phone calls/conversation, chats. I asked then to send me the ADDRESS where I can return their TILES/Photos that I received and keeps falling OFF THE WALL and the pictures are NOT sharp and vivid. They are of INFERIOR quality compared to the 15 Tile/Photos I have ordered from CVS 5 years ago, and they do NOT fall off our walls. I am still waiting for my REFUND today, after 3 months of waiting.
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Posted 1 month ago
I got 5 picture frames ordered and only 1 is right... and keep taking money on that VIP membership which i did not subscribe for it... contacted costumers service and no available agent...
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Posted 1 month ago
Not shipped after waiting over 2 weeks ! Like other reviews say,say they are "So Sorry" ! Talk is free q,action is "Not existent and Stall,Stall ! Don't waste money on VIP ,it's a rip ! I will update my disappointing review,very Soon
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Posted 1 month ago
I ordered on September 26th, on September 27th my first shipping label was complete. I tried to contact them to no avail on October 3rd. October 7th I got apologies and they said they would be sending my photos. October 9th my second shipping label was complete. As of today October 11th UPS doesn't have possession of my package.
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Posted 2 months ago
Saw the $3.99 per tile price. Also saw the ‘ships within 24 hours’ claim. Beware…to receive that price, you’re automatically enrolled in a $29 /month VIP club. They take the first payment out - immediately. So really, it’s $3.99 per tile + $29. And be sure to cancel the subscription. Secondly, not even close to a 24-hour turnaround. Ordered 9/24 and, UPS is STILL awaiting the package to ship - today’s date is 10/2. FYI - I had a fabulous experience with Mixtiles…
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Posted 2 months ago
In addition to the payment of 4 photo tiles, I was also charged an additional $29.99. No explanation was given why I was charged the 2nd time. I tried to ask for a REFUND of $29.99 by 2 phone calls, 2 emails and 1 online request on their website, but all was IGNORED and they never replied to my request. After over 3 months of waiting, I decided to file a complaint with BBB & AARP. This is scam. Because they got my VISA credit card, they charged me TWICE already. The last time I checked my VISA statement (9/29/24), there's no REFUND yet. I'll let the BBB & AARP deal with this scammers.
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Posted 2 months ago
Beware! I ordered some of these and paid for them. Then all of a sudden, they took another $29.99 which I didn’t approve. Their customer service sucks! It’s very hard to get a hold of them.
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Posted 2 months ago
BE AWARE OF A SCAM!!! I purchased photos from StoryBoard and one day later a $29.99 charge was taken out of my debit card and then exactly a month later another charge of $29.99 was taken out without my permission. The company name is StoryTiles with the same credentials as StoryBoard! I have contacted my bank fraud unit for an ongoing investigation.
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Posted 3 months ago
Still waiting to here back from this company which Failed to deliver significant portion of an order. I received 33 photos of someone else's photos who must be as frustrated as I. Whats up Storybord folks.. M.Walker
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Posted 5 months ago
Good quality for price. Delivered when stated it would.
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Posted 11 months ago
DO NOT BUY! These are not durable or quality prints, they are on cheap foam board, you could do that yourself at Michaels for cheaper. The prints I got were not the same as I uploaded and cropped, even though the printed proof they sent showed the correct crop. Then even after requesting a refund I was given the run-around with them disputing what I'm saying, if there's a 100% satisfaction guarantee and I tell you I'm not satisfied with the product I shouldn't have to talk to multiple people and fill out a form, all while you charge me a fake "subscription fee" to try and get more money. Save your time and go with Mixtiles, the quality is better and they have more upfront customer service. Plus I signed up for a subscription and wasn't given any kind of log-in, that just seems a little shady to me.
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Posted 1 year ago
Here I go again. I have written 3 or 4 times. My boards were so close it didn't even have one of the dogs in it. I didn't give you such close up photos but you gave me close up boards.
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Posted 1 year ago
Ordered 6 pictures, paid 54.40 and in two of the pictures, one blurry and one cut off and did not place as picture sent to them , it was. moved to left, cutting off one face and making more room for aa arm in picture. This is the second time, I have ordered form them. First time, I had one of the pictures come out bad. The conversation was so rude with their female employee. I just forgot it. But, this time, 1/3 of pictures bad. Last time I order form them! Be cautious....
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Posted 1 year ago
Don’t ever order through story boards! I paid for 6 tiles then when I went in to choose my pics…it told me my code expired!!! I have yet to get ahold of any sort of customer service at this point. I tried messaging them and emailed them..still no reply! Terrible customer service!
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Posted 1 year ago
Storyboards is rated 3.1 based on 46 reviews