“The service was good and fast. The big issue is that I was purchasing from Italy and during the on line order there is not mention, warning, etc that custom duties have to be paid (I was thinking embedded in shipping costs). At the end I paid 50 euros taxes for approx 100 euro order. After may compleins, they told me I should have read the "terms and conditions"....”
“Non comprate niente se vivete in Europa ,prezzi di tasse ed dazi alle stelle!! Ordinato un prodotto di importo 221,00 euro ,arrivato in Italia il corriere mi ha chiesto 82,00 euro di dazi tasse doganali!!! Il sito non lo comunica agli utenti che non risiedono nel Regnò Unito scoprendo poi la amara sorpresa. Comprate in Europa non mantenete con le tasse ed dazi folli questi LADRONI!!!”
“The website is not always updated even after several complaints about it. This results hassle to costumers due to the need for changing the order from time to time because of the unavailability of the items. It took me almost a week before finalizing my order and get items that I don't need just to proceed to the shipping.
When I received my orders, it was incomplete and 2 items are missing that were ticked on the list. I sent an email right away and made a call regarding the issue. The complaint was sent 2 days ago, but still, up to this day I haven't received an acknowledgment or even a single call from them. This is bad customer servicing. No wonder many people gave only 1 star.
I would not recommend this web store to my friends.”
“They offered cashback through quidco, I ordered around £1000 worth goods from them, they refused to pay my cashback, they didn't even response my email. They falsely advertised cashback. Watch out this shop if you buy anything online. Also they do problem with delivery. Bad customer service.
Compare to other shop, they are very expensive. Not worth buying from them.”
“They offered cashback through quidco, I ordered around £1000 worth goods from them, they refused to pay my cashback, they didn't even response my email. They falsely advertised cashback. Watch out this shop if you buy anything online. Also they do problem with delivery. Bad customer service.
Compare to other shop, they are very expensive. Not worth buying from them.”
“I ordered a racket at Stringers' World which never arrived. The delivery company (APC Overnight) claimed that the parcel was left with a neighbour but they haven't as I checked with them. Instead, my suspicion is that they left the parcel at an unsafe place and forged the signature. Unfortunately, Stringers' World which is responsible for making sure the parcel arrives under legal aspects sided with the parcel service company and I'm left with nothing. My flatmate had the same issue but was refunded by another retailer. I've taken legal advice but meanwhile would advise not to order here.”
“Excellent prices and was able to order the Shuttles I needed form here as they were competitively priced.
Also, I got my first discount for signing up and saved me about £5 - so felt it was good.
Would always check here before I buy next !”
