“Horrible experience. Their shipping took almost right up to 9-10 days after ship date to get here. I called them twice and they wouldn't help us. finally they told us to hatch them and see what we get. So it took us 23 days extra just to see and only 4 hatched out of 30. We called back and they finally gave us a refund but minus 30 bucks. It was a horrible experience. Do NOT buy from this company.”
“I was told when ordering we would be getting chicks, not hatchlings. These were delivered to my vet so they could check them and do any needed health items immediately. All 150 chicks died under the care of my vet within a week! Absolutely Ludacris.”
“Horrible experience. We bought hatching eggs. They shipped and told us they would get there in 3 days. It took those eggs 8 days. I got orders from other companies I made after much faster than this company and order. When we called they told us they couldn’t do anything about it. Not a good experience. I will be going to other hatchery’s and staying far away from this one.”
“Never order from this company! I ordered 100 birds waited a month only to have 25 delivered. Their policy supposedly doesn’t allow them to fix their mistake and send the rest of the birds.
They were rude and treated me like it was my mistake. Finally did get a refund but not before several phone calls and messages left.”
“I placed an order and after a few days the status still stated “awaiting fulfillment”. I tried to call Stromberg but no answer and then I messaged them and still no reply. I had to call the parent company MannLake to reach someone. They told me the item was discontinued and they would have to cancel my order. I guess they just weren’t going to inform me that they were not shipping my item.”
“Stromberg's sent out my chicks in a unmarked box. USPS handled it like regular mail because it didn't say live baby chicks or live animals anywhere on the box. It took 6 days for my box to arrive. All my chicks were DOA and I'm heart broken. It took”
“I placed an order on 2/26/25 and in no place within the description did it have a notice their hatching eggs would not be available for shipping after 1-3 business days. Instead I received an email on 3/1 that my order would be in transit starting 6/10. I canceled my order because this timeframe wasn't what I wanted otherwise I wouldn't have ordered. I was charged a cancellation fee of 15$ for an order that would be in "transit" starting on 6/10. This is not customer service. I do not recommend this company.”
“I placed an order on 2/26/25 and in no place within the description did it have a notice their hatching eggs would not be available for shipping after 1-3 business days. Instead I received an email on 3/1 that my order would be in transit starting 6/10. I canceled my order because this timeframe wasn't what I wanted otherwise I wouldn't have ordered. I was charged a cancellation fee of 15$ for an order that would be in "transit" starting on 6/10. This is not customer service. I do not recommend this company.”
