Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Student Computers - Spotbuyer Group Reviews

4.8 Rating 1,302 Reviews

94 %

of reviewers recommend Student Computers - Spotbuyer Group

Company Reviews

4.8

Based on 1,302 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Email:

salesteam@studentcomputers.co.uk

Location:

Student Computers, T/A Spotbuyer Ltd Spotbuyer Limited, Bay 2, Block D, Mill Race Lane
Stourbridge
DY8 1JN

Write Your review

Tell us how Student Computers - Spotbuyer Group made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Student Computers - Spotbuyer Group 5 star review on 1st April 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disc was scratched upon arrival, will not install. Telephone to customer service reveals that in order to return item, I have to purchase a padded envelope myself at cost to attach a return label to. I get sent goods that are faulty and have to supply own return envelope, shoddy.”

Posted 7 years ago

“Purchased A+ Graded Lenovo Desktop from studentcomputers.co.uk paid with paypal. received it next day first thing i noticed was it was poorly packaged. the desktop itself was also in poor condition looked more like a grade c to me and it didn't even boot up because it was faulty. so i returned it. it was not easy getting a full refund i had to contact paypal. Avoid”

Posted 8 years ago

Hi Mr Ahmed, the desktop was listed as a Grade B+. The packaging should of been better and should have arrived safely to you. The return was setup with ease and a collection of your product was also raised straight after the bank holiday. Once received back the order was refunded in full. Kind Regards Lewis

Posted 8 years ago

“Terrible service and customer care. Was misled (lied to) about getting replacement TV after the first one was delivered but damaged....items are delivered by Courier but have no additional protective packaging to avoid damage in Transit.Customer care give you false information about quantities. I was told don't worry we will send you out a replacement TV as soon as we receive the damaged TV back despite me pointing out no more were showing on line the reply was " don't worry we have hundreds in stock" most alarmingly though that people considering to buy from this company they offered me the same damaged TV that clearly looked to have been dropped for a £20 reduction....the TV should of been scrapped and not tried to be re-sold again. If I knew this was the type of thing they are happy to do to customers I wouldn't of touched them with a barge pole in the first place.....buyer beware!”

Posted 8 years ago

Hi Wayne As per our last emails to yourself we tried to resolve this matter with you. We can only apologise for the experience you had with ourselves, a collection of the product and full refund was provided Kind Regards Lewis

Posted 8 years ago

“I bought Print Artist Edition 24, but it would not install. I kept getting error messages - Error 1406 - could not write value to key etc, Error 2932 etc, etc. It is a pain in the neck, but I shall have to return it to Student Computers.”

Posted 8 years ago

“Product is faulty, can,t use it”

Posted 8 years ago

“Purchased an item that was marked new, it was clearly not new on arrival. Company made me prove it wasn't new before they would accept the item back. As the last owners details were accidentally left in the box, in my case, this was easy. Item was returned, and they confirmed recept a few days after it arrived back, however no refund has been issued. Excuse after excuse and still no refund processed. Luckly paid on my credit card, so they are processing a charge back. Avoid”

Posted 8 years ago

Hi As per our emails you opened a PayPal case which was rejected by Paypal as you demanded a 50% partial refund, item was received back and we fully refunded you Again we apologies for the mis-pick of the product, deeply sorry Kind Regards Lewis

Posted 8 years ago

“The all in one printer I ordered developed a fault after 4 months and the company said I would have to pay for postage,not cheap. I was informed that this is in terms and conditions , but I could not find terms and conditions. This condition would be fair if I caused the defect but unfair if the item is faulty. I rarely have to return goods but this is the first time that I have been requested to pay for return”

Posted 8 years ago

“Poor overall. Very old laptop for a high price that came with 'faulty' windows software. Student Computers assurerd me I created this problem and would fix it for an additional charge of £60 (on top of the cost of the laptop). I will buy my next computer anywhere else but from these cowboys. Be careful !!”

Posted 8 years ago

Hi Mark, you had downloaded a virus onto your computer as per your emails to us, we was more than happy to take this laptop in and arrange for this laptop to be repaired for you. Again please do not hesitate to contact us if you wish to still resolve your issue

Posted 8 years ago

“Genuine HP 940 Printhead Magenta & Cyan Officejet C4901A - Retail boxed (packaging may be soiled). The airtight packaging was already open.”

Posted 8 years ago

Hi Please accept our apologies. We have had no contact from yourself with regards to this issue. Please contact us as we are more than happy to resolve Kind Regards Lewis

Posted 8 years ago

“Laptop charger received was not the one that was ordered, and laptop screen now says The adapter is not recommended adapter for the system. Ordered in UK for delivery to UK address, but did not come with 3 pin UK plug. Have been advised that image shows the plug supplied, which it does. Refund offered but refund costs are not included.”

Posted 8 years ago

“Item sent was not as described also when trying to arrange an alternative no flexibility at all Ordering and sending the item was good in fact very good but dealing with this issue was poor and ad was miss.leading in fact I would go as far as to say underhand.... Shame.”

Posted 9 years ago

As per our correspondence together, we setup another order for you with an upgrade. You then chose to have a full refund which we was more than happy to oblige. If there is anything else we can do please do not hesitate to call myself on 0121 202 0022 - Lewis

Posted 9 years ago

“Product arrived looking brand new, but the iPad itself didn't work. Touchscreen didn't work.”

Posted 9 years ago

Again we are deeply sorry for the fault with your purchase, as per our emails a Free return label was sent to you and the iPad will be repaired for you. Please feel free to contact us any anytime Kind Regards Lewis

Posted 9 years ago

“Thing didn't work, Apple won't fix, wasted money, GRRRRR!”

Posted 9 years ago

Hi, We are very sorry to hear this. You have not contacted us at all regarding this fault, you are still under warranty with ourselves I have now sent you a returns email with a unique reference ID and the returns address Any further issues please do not hesitate to contact myself directly - lewis@studentcomputers.co.uk Kind Regards Lewis

Posted 9 years ago

“Was sent an ipad that could not detect wifi from two different routers. I sent it back for repair. It was returned to me in exactly the same condition as I returned it. Had to ask for a full refund. Poor Poor Poor”

Posted 9 years ago

Hi Dominic, please accept our apologies. We replaced the WIFI part of this iPad, tested and re-sent you the iPad. If this is still the same issue we would be more than happy to replace the iPad for you, please contact us, lewis@studentcomputers.co.uk Lewis

Posted 9 years ago

“I bought some speakers, they only worked for a couple of days before not working. I sent them back to be fixed, and was informed they could not be fixed, and would I like a different set of speakers. By this time I had had to buy alternative speakers as I need them constantly for my job, so I asked for my money back. This appears to have been ignored. So I spent money on faulty speakers that I sent back, to not even get a refund! Pretty awful service, if someone reads this, I'd really like a refund!”

Posted 9 years ago

“Hi. My acer tablet failed completely within the 6 month warranty offered but was never repaired or replaced despite me contacting spotbuyer directly using the reference in the following return receipt email. The telephone was never answered and my emails had no response... nothing since I sent it five months ago!!!! "We can confirm your return has been returned to us safley. Please allow 5 working days for us to complete this. If you have any queries about your return please do not hesitate to contact us by phoning 0121 20 200 44 or emailing salesteam@spotbuyer.com and quote your returns reference to us. RMA Information Reference Number: R25598 Email Address: germain776@btinternet.com Product Summary Description Serial Number Acer Iconia Tab A200 - Brown Boxed - 32GB Dual-Core Android 10.1" Wi-Fi EX-DEMO Tablet 6 Months Warranty - Includes FREE CASE (See Description For Details), Android 4.0.3 ICS, Wireless, Bluetooth, Nvidia Tegra 2.1GHz, 2MP Front Camera, GPS, Bluetooth, 6 Months Warranty, Brown Boxed"”

Posted 9 years ago

“The item arrived in good time was very slightly damaged. My egarness to own an ipad i decide to accept it. One month on the screenn cracked. Rightly or wrongly i claimed on the insurence for a new one. Which im very happy with”

Posted 9 years ago

Hi, we are very sorry that your order for the case arrived slightly damaged. If you had contacted us straight away we would of course swapped this out for you. Any further problems please do not hesitate to contact us or myself direct. Lewis@studentcomputers.co.uk

Posted 9 years ago

«
1
2
»

Student Computers - Spotbuyer Group is rated 4.8 based on 1,302 reviews