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Student Computers - Spotbuyer Group Reviews

4.8 Rating 1,302 Reviews

94 %

of reviewers recommend Student Computers - Spotbuyer Group

Company Reviews

4.8

Based on 1,302 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Email:

salesteam@studentcomputers.co.uk

Location:

Student Computers, T/A Spotbuyer Ltd Spotbuyer Limited, Bay 2, Block D, Mill Race Lane
Stourbridge
DY8 1JN

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Student Computers - Spotbuyer Group 5 star review on 1st April 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a Geneva speaker and was not as advertised. Claimed to have some functions but model received was not as advertised. Received a refund after some back and forth.”

Posted 5 years ago

“Wrong item was shipped My email was immediately put on spam even though I was polite and not overly insistent in any way”

Posted 5 years ago

“The product provided, a 3.5mm headset adapter for Xbox ???? controller does not seem to work as advertised. It works OK for headphones, but the microphone input doesn't seem to work.”

Posted 6 years ago

Hi, Please do contact us on 0121 202 0022 so we can resolve any issues you are having with your purchase, our deepest apologies for any inconvenience caused Kind regards Jordan

Posted 6 years ago

“Fast delivery, good product condition except the product I bought didn't turn on.”

Posted 6 years ago

Afternoon Joshua, Again I can only express our deepest apologies for the issues you have had with the controller you have purchased from ourselves and I completely understand the frustration this may have caused yourself I can confirm we have processed a full refund for yourself for the controller which I hope you have received? Should you need any further assistance please do get in contact with ourselves directly on 0121 202 0022 and we will ensure to aid you as swiftly and efficiently as possible Kind regards Jordan

Posted 6 years ago

“Part of the product was missing”

Posted 7 years ago

“Sent the wrong item and did not have the correct item in stock. On the positive side their communication concerning the return was good and was postage paid.”

Posted 7 years ago

“Customer service wasn't interested in hearing about errors on their website, apparently it's my fault that I didn't read the two conflicting bits of information on the same page (one sentence in the item description saying that the product was in its original box, and another sentence half way down the page saying it wasn't). Quite rude and not interested in solving the issue.”

Posted 7 years ago

Hi Sam, please accept our apologies for the admin errors. We have had no emails from yourself regarding the above matter though. If you would still like to return these products then we are of course happy to accept them back. Kind regards. Lewis

Posted 7 years ago

“Scratched game disk arrived, no reply to my request for a replacement approx 2 weeks later. Unfortunately have to leave a poor review, shame.”

Posted 7 years ago

“Delivered to address other than ordered, never had this with other companies.”

Posted 8 years ago

We delivered to your PayPal address which came through to our system. Unfortunately as per our emails to yourself we cannot change this due to PayPal rules. Again our apologies but this was out of our hands Kind Regards Lewis

Posted 8 years ago

“Useless.”

Posted 8 years ago

Hi, please contact us. We have had no email or phone call from yourself regarding an issue. 0121 202 0022 or sales@studentcomputers.co.uk

Posted 8 years ago

“Item was "lost by my hermes" it took a week to receive the item which actually would have been safer sending via royal mail first class signed for. It was a small adapter in a tiny envelope. I had a colleague who brought the same exact adapter and apparently his was lost by my hermes too. not a good company if they cant get a simple envelope to you within a week. sort it out and if this is happening with my hermes who have a good rep at losing things DONT USE THEM!. safe to say i wont be using again Lee”

Posted 9 years ago

Hi Lee, yes the issue with the transport companies losing items is a pain but completely out of our control. I can see a replacement was sent out to you, was this received safely to you?

Posted 9 years ago

“Purchased an Ipod Touch 8gb,Item itself was OK but I purchased it for my twin grandchildren with a view to purchasing another it it was suitable. The Ipod came with the back panel clearly belonging to a 16gb version. Contacted customer services but they first told me I had received the 16gb version by mistake when I explained it was an 8gb they said they could do nothing about it. When I mentioned purchasing another they didnt even offer me a discount. Terry Bostock Brighouse”

Posted 9 years ago

“Be prepared to be disappointed; the condition of the iPod nano was poor, covered in scratches. The guy I spoke to at the returns centre even said that the condition was poor. Be sure you want to spend your money on very used goods”

Posted 9 years ago

As per our emails, we understand that you assumed these was new when they are listed as Refurbished. The item you purchased was a Grade B- which is our lowest grading. A full refund has already been processed for you, any further questions please do not hesitate to contact us Kind Regards Lewis

Posted 9 years ago

“All started really well. Delivered promptly. Computer was obviously not checked properly before it was sent to me as there is something wrong with it. Scrolls pages up by itself while you are using it. Even when typing text keeps scrolling up and moving and then everything had to be deleted and retyped. Very frustrating. Very disappointed. I was told I could return it and you would look at it but I have already installed all my personal data so worried about either losing my data or somebody else getting hold of it.”

Posted 9 years ago

Hi Sara, as per our emails to you your return is still setup and as we would like to resolve this issue for you. Your returns REF 26103 is still setup and active for you. As for any personal data, this should not be lost as it seems to be an issue with the mouse pad. If you do return this to us we would make sure that no data is lost. Kind Regards Lewis

Posted 9 years ago

“The staff were extremely helpful with my order but the item was not in a good state when received - the back was scratched, it did not charge and there was food lodged in the volume control. When I contacted them, they immediately offered a replacement, which I decided not to accept, so they then issued an immediate refund. Excellent service: it's just a shame the product let them down.”

Posted 9 years ago

Hi Mrs Watkins, again we would like to apologies for the product you received. This should never have arrived to you in this state. If there is anything else we can do please do not hesitate to contact us.

Posted 9 years ago

Student Computers - Spotbuyer Group is rated 4.8 based on 1,302 reviews