Supanet Reviews

Name: Supanet
Address: Time Technology Park, Time Technology Park, Burnley
Rating: 4.43

4.4 Rating 626 Reviews

87 %

of reviewers recommend Supanet

Company Reviews

Questions

Metrics

4.4

Based on 626 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

07870162472

Email:

gary.holden@tpad.com

Location:

Time Technology Park,
Time Technology Park
Burnley
BB127TW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, prompt and sweet”

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Posted 7 years ago

“Your live chat and assistant Grace was very efficient informative and helpful”

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Posted 7 years ago

“Jackie, Caroline and Grace have done a great job addressing my range of concerns. The courtesy and care is outstanding and the TPS suggestion was invaluable too. Can you please make sure I have copy of relevant access detail for that wise suggestion. All this was in great sequence of Supanet service that had been started many years ago by Shaida Parveen whobecame a great friend an account of her devoted concern with finding good usefulways to invriably help me.”

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Posted 7 years ago

“Dealt with my request efficiently and courteously”

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Posted 7 years ago

“Helpful response by Caroline.”

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Posted 7 years ago

“very quick response to my questions”

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Posted 7 years ago

“Excellent customer service today by caroline who helped answer my queries professionally.”

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Posted 7 years ago

“After two days of trying Caroline finally realised the mistake other reps had made and corrected it for me.”

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Posted 7 years ago

“My online chat request was answered very quickly, which is always a bonus these days with all these automated systems, and an explanation and temporary solution was provided quickly. Thank you”

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Posted 7 years ago

“Helping me to sort out modem problem by e-mailing instructions”

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Posted 7 years ago

“On live chat with Grace, who was very helpful and quickly responded to all my queries and questions.”

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Posted 7 years ago

“It was quick and easy”

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Posted 7 years ago

“You were able to answer all my question today.”

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Posted 7 years ago

“Very useful to have the on line chat, have dealt with the same two operators over the last week, they have been efficient & polite, no need to add anything else”

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Posted 7 years ago

“As usual, the staff on livechat was very helpful”

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Posted 7 years ago

“The problem with logging into my email was resolved swiftly by online chat.”

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Posted 7 years ago

“They provided me with the information I requested but I am not happy that the development is not fully completed and that I cannot get my usage as before.”

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Posted 7 years ago

“responsive”

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Posted 7 years ago

“The girls on chat line are very good, I have no problem with them, unfortunately, they can't fix the problems I do have with the system”

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Posted 7 years ago

“The contact today was very good. The info I needed was there.”

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Posted 7 years ago

Supanet is rated 4.4 based on 626 reviews