Supanet Reviews

Name: Supanet
Address: Time Technology Park, Time Technology Park, Burnley
Rating: 4.44

4.4 Rating 624 Reviews

87 %

of reviewers recommend Supanet

Company Reviews

Questions

Metrics

4.4

Based on 624 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

07870162472

Email:

gary.holden@tpad.com

Location:

Time Technology Park,
Time Technology Park
Burnley
BB127TW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hopefully resolved my problem”

Helpful Report

Posted 5 years ago

“Amazing customers service today off emilia help me above and beyond thanks so much emilia brilliant lady to speak to so helpfully and understanding..”

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Posted 5 years ago

“Ben was very helpful regarding my account with you I am an old lady housebound and was very stressed out until I spoke to Ben”

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Posted 5 years ago

“Wonderful great service highly recommended. Super live chat with emma”

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Posted 5 years ago

“Emilia assisted me today. She was prompt and efficient with no delays between my questions and her answers. Many thanks”

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Posted 5 years ago

“Having just moved house I'm going to be charged £80 for a change of address and although I'm 10 months into my contract I've got to start a new 24 month contract, I think it might be worth paying the £372 to terminate, dont like being held to ransom. Would not use this company again .”

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Posted 5 years ago

“Used live chat with Emilia. Dealt with my query very quickly, good service. Many thanks”

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Posted 5 years ago

“very quick and helpful response from Emilia on live-chat.”

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Posted 5 years ago

“The person who helped me today was very helpful and polite and took the time to find the answers I needed!”

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Posted 5 years ago

“Been looking at upgrading but it seems so daunting after being with supanet for over 16 years now . Got a good deal so I don't have to”

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Posted 5 years ago

“extremely happy”

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Posted 5 years ago

“Emilia was very helpful today”

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Posted 5 years ago

“Brilliant customer service off emilia got everytink I need sorted fast thanks emilia for your help..”

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Posted 5 years ago

“This is the uks worst company they will con you if they can I have written to offcom yo complain”

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Posted 5 years ago

“I got all the answers I needed for a change and didn't wait to long”

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Posted 5 years ago

“I was concerned that my Internet access was due to be discontinued due to a weird phone call. Felicity from Customer Service was able to assure me that Supanet had nothing to do with the call which was a relief to hear.”

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Posted 5 years ago

“Emilia answered my questions perfectly. My experience could not have been better. Thank you.”

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Posted 5 years ago

“Very helpful and prompt service”

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Posted 5 years ago

“The agent was so very helpful and very pleasent at all times Thankyou”

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Posted 5 years ago

“Your agent Monica was very patient in trying to understand my problem today. By the end of our chat I had more understanding of how WIFI works thanks to Monica, and she has arranged further assistance for me. I am 71 years old and very reluctantly becoming I.T. compliant.”

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Posted 5 years ago

Supanet is rated 4.4 based on 624 reviews