“
People work hard and all they want to do rinse their pockets and not deliver the service promised.
”
posted 9 months ago
- Dess
“
Pond life.
Cheating scum.
Do not book with these people.
I am suing them for refunds.
They stupidly confirmed in an email something that they did not deliver.
I will really enjoy this and will publish the results of the court case on every forum and with every consumer group I can find.
Customer Service.....rubbish!
Price ... Extortionate for what you get.
Refunds....I hope that you never need or deserve one.
”
posted 3 years ago
- Tony Pearce
“
Their customer service staff are pushy, speak over you and try to force you into upgrading parts of your holiday, not particularly nice people to deal with.
”
posted 3 years ago
- Laura
“
Gosh all I can add to the long list of unhappy reviewers is - something went badly wrong with this robbing shower of pond life, they take your money from right under your nose promise you a better deal which it isn't and there's bugger all your getting back! reported to .GOV CMA, trading standards and also section 75 claim back on credit card, I hope they go under, never spoke to an english speaking customer service agent since the initial booking was made - good riddance! and remember to support your local agents, it's time these web agents were ceased!
”
posted 3 years ago
- Anonymous
“
Harry has been very helpful. I have yet to make my journey & will update on my return with the service provided.
”
posted 5 years ago
- Anonymous
“
Service from Katie was helpful in sorting out the booking error.
”
posted 5 years ago
- Anonymous