Superfooduk Reviews

Name: Superfooduk
Address: 148 Great North Road, 148 Great North Road, Hatfield
Rating: 4.33

4.3 Rating 1,533 Reviews

84 %

of reviewers recommend Superfooduk

4.3

Based on 1,533 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

01707260233

Email:

parit@superfooduk.com

Location:

148 Great North Road,
148 Great North Road
Hatfield
AL95JN

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very happy to find the yeast I usually use which is unavailable everywhere else I’ve looked. I ordered some on 5th April and was emailed to say it had been dispatched almost immediately. Nothing turned up. None of my emails were answered, the phone numbers either weren’t recognised or never answered by a person. There was just a message to ring back and I was told I couldn’t leave a message. The money had been taken immediately but it was impossible to contact the seller or get any email replies. Then out of the blue Hermes emailed to say they had just received my order and delivered it yesterday, 22nd April 2020.”

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Posted 6 years ago

“Still waiting on order placed 12 April. Paid extra for First Class delivery. Not happy!”

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Posted 6 years ago

“My parcel did not get delivered.”

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Posted 6 years ago

“Ordered placed 21st March 2020 - Now 20th April 2020, still not received! Phone calls not being answered, emails not being responded to.”

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Posted 6 years ago

“I have purchased from Superfood more than 10 days ago and still not receive my order and tried to contact them but they don not reply to my email and never answer. I do not recommend it to any one at all”

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Posted 6 years ago

“Have not received my order more than two weeks after it was allegedly "dispatched". Impossible to contact Superfooduk by email or phone. I suspect this is a scam site. Will be contacting trading standards shortly.”

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Posted 6 years ago

“You are asking me to write a review some 9 days after you told me you had dispatched my order. It still hasn’t arrived and you are yet to respond to my email chase. I cannot rate you more highly than this.”

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Posted 6 years ago

“Ordered product on the 1st april. Email received to say it had been dispatched on the 2nd April. The money has been taken out of my account but its now the 15th April and nothing has come. Two Emails sent to the company asking for a response - no response. Two phone calls made - no answer! Not acceptable. Will not use again nor recommend”

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Posted 6 years ago

“I am still waiting for my order which I placed at the end of March. If I don't get a response soon I will contact Trading Standards as well as leave a very negative review on Trust Pilot.”

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Posted 6 years ago

“Placed an order, paid for it and received a 'despatched' email in March. Still no sign of it. No response from the company to my emails and the phone number they provide is either engaged or rings out. Spent £150 on food items and am now wondering if this is even a legit company or just scammers.”

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Posted 6 years ago

“I placed the order on Sat 28th March on the Ebay shop, received an email on Mon 30th March saying goods have been despatched. On 8th April I queried this and received an automated email saying they will reply in 48 WORKING hours.Wed 15th April, still no reply and no goods. USELESS.”

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Posted 6 years ago

“I HAVE NOT RECEIVED MY ORDER Number is: 76422/040420/70 - BUT RECEIVED THIS FORM TO FILL CUSTOMER SATISFACTION REVIEW - WHERE IS MY ORDER??? YOU GOT MY MONEY - SO GIVE ME MY ORDER AND NOT THIS FORM..... DISGRACE REALLY”

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Posted 6 years ago

“No goods arrived, no response to phone calls or emails. Awful company”

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Posted 6 years ago

“Not possible to rate the product as still awaiting delivery after 10 days. Rated service poor based on this and no response to my chase up request”

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Posted 6 years ago

“Ordered product on the 2nd April it's now the 13th still not arrived. Appreciate post is slow at present but I have emailed 4 times chasing up a lead time and asking for the postal company they are using but no reply as of yet. Ordered same product on amazon prime and got it the following day and for cheaper. Quick to take money which went out the following day but not quick to reply, customer service poor.”

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Posted 6 years ago

“Didn't send order (although sent a dispatch confirmation email with no tracking), no reply to email asking for a refund. Avoid”

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Posted 6 years ago

“Ordered goods, didn’t arrive, messaged Supperfood on two occasions, no reply not even an acknowledgment. BEWARE BEFORE BUYING.”

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Posted 6 years ago

“We have NOT received our delivery in almost two weeks, and no one from sales or support has responded to out multitude of emails. And the phone number is not active. I understand its the Corona pandemic, but if you're taking orders and customers money, then there has to be responsibility to respond in a timely fashion. We're completely in the dark and considering disputing the charges with the credit card company as fraud.”

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Posted 6 years ago

“I haven't received my order yet. I've only given a 1 star rating due to the situation we're all in. I have received my orders in good time from other companies though.”

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Posted 6 years ago

“I can't get hold of anyone, although I was told someone would call me back. No delivery. No tracking number. Assuming as others say that it's a huge scam. And now they're asking me for a review! Global emergency and I'm ordering food for my young allergy child and these people are exploiting desperate people.”

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Posted 6 years ago

Superfooduk is rated 4.3 based on 1,533 reviews