Supreme Nutrition Reviews

4.8 Rating 1,738 Reviews
98 %
of reviewers recommend Supreme Nutrition
4.8
Based on 1,738 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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+44 20 3205 7187

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I just wish it was some way to connect with you and you actually respond... But I did finally get my package delivered
Helpful Report
Posted 1 year ago
Didn’t deliver my product for two months, despite me emailing them 3 times to confirm what was happening, with no reply to any of my messages. Then out of the blue they delivered it after I had contacted credit card company to cancel transaction. Won’t use again. Better companies and product else where.
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Posted 2 years ago
Delivery states 2-3 working days, took nearly a month. Sent 4 emails which went unanswered... shocking customer service !! Out of blue received emai stating good on their way, no apology nothing !!
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Posted 2 years ago
I've been using the strawberry and cream concentrate protein for a few years now. The product is effective and tasty. The service on the other hand is nothing short of horrendous. I've had to wait nearly a month each time for my last 3 orders after being promised 3 to 5 working days. I only received my orders each time eventually after sending multiple emails and social media messages. I will never order from this company again.
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Posted 2 years ago
Usually have no issues and good service but had to wait a month for my last order to turn up !!? Sent emails had no response back to tell me where my order was ? Money was taken straight away. Looking now Stock is very limited moving forward?
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Posted 2 years ago
They take your money and don't deliver the product. They also ignore numerous attempts to contact them for answers via various avenues. 2 months down the line, money gone and still no product or explanation as to the delays. Shambles of an organisation, ignore unless you want disappointment.
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Posted 2 years ago
I have ordered a great priduct for a second time, money has been taken but item not delivered. It’s been a month now and despite numerous emails to the company they have failed to respond. Very disappointed
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Posted 2 years ago
My review is fully based on the company as a whole. Because I have yet to receive my products even though I ordered them November 2020! I have reached out multiple times with no response. I got a shipment notification finally in January but the tracking number just said international. So I can’t check the status. I understand shipping delays because of Covid but this is ridiculous. When or if I ever receive my products even if I love them I will not be ordering again. Very poor costumer service! At this point I just want my money back.
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Posted 2 years ago
I ordered some whey protein on the 9th of January and am still yet to receive the delivery. I have tried contacting the company and had no response after three attempts. Poor customer service.
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Posted 2 years ago
I don’t know what Is going on with this company but every single time I have ordered it takes months for my order to come, and good luck ever trying to get someone to respond to your emails. I have requested countless times for my 3.99 delivery charge back which they start for 2-5 working days delivery which has NEVER happened. It hasn’t even been with 7 days. It’s always months. If you don’t have the products in stock or the facilities to ship them then don’t advertise.
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Posted 2 years ago
After 4 weeks of ordering, I received Confirmation!!!!! I tried to Cancel as i had to buy locally and no longer needed the products.. Many emails Unanswered a Phone number that is disconnected... terrible
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Posted 2 years ago
Terrible customer service. Been waiting 2 months for this order and have been ignored when been chased up multiple times. Impossible to get hold of.
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Posted 2 years ago
The worse customer service I have ever received. I ordered protein powder over a week ago and the protein still has not arrived. I reached out to customer service and requested a tracking number which I still have not received. I would not encourage anyone to order this protein product because you will more than likely never receive it.
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Posted 2 years ago
I ordered protein and a shaker over a month ago and they still haven’t arrived
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Posted 2 years ago
I have complained multiple times to their team but have received no response. Their products contain allergens not stated and thus they make themselves liable to be sued!
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Posted 2 years ago
Outstanding service!
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Posted 4 years ago
Supreme Nutrition is rated 4.8 based on 1,738 reviews