Sure Parking Reviews

Name: Sure Parking
Rating: 1.80

1.8 Rating 10 Reviews

20 %

of reviewers recommend Sure Parking

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Phone:

01293 823143

Location:

UNIT 2A, GATWICK BUSINESS PARK, KENNEL LANE, HORLEY United Kingdom
RH6 0AH

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Sure Parking 1 star review on 19th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely terrible terrible service !! Stay well clear of these absolute cowboys!! The driver was abusive to me when we arrived in car park 5 because we were delayed in the terminal ! I tried to explain and apologise, he told me I had to buy a new exit ticket as the 15 minutes were up !! He was rude, arrogant and abusive! I refused to sign the form saying I was not happy with the hand over and would not sign until I had a valid exit ticket, so he followed me and assaulted me by grabbing me (currently with the police) He forcibly held my car door open so I could not shut it. He stole the key from the ignition of my car after a scuffle whilst I was in it and placed it in a zipped pocket so I could not get it back! He refused to give it to me until I signed the form! I absolutely refused!! Fortunately a supervisor arrived and forced him to return my key and removed him from the situation. DO NOT USE THESE COWBOYS AND JOKERS !! I noted there was an unusual amount of miles on the clock so I’ve no idea where they had been driving my car!! I have tried to complain with there manager named Das but to date I’ve heard nothing back !! I was assaulted, abused, threatened by this individual… Be very wary !! SURE PARKING AVOID LIKE THE PLAGUE ‘”

Helpful Report

Posted 6 months ago

“ILLEGAL FRAUDLENT CAR KEYS MANIPULATION I used Sure Parking between 05/10/18 and 21/10/2018 at the Gatwick and I rate them one star because I can`t give zero. Straight from the beginning the experience was bad. Upon arrival I was delayed half an hour because the arrival instriction in the confirmation email did not match the on-line website where are two other different instructions. I called the non-stop number prior arrival and someone with strong indian accent tried to speak English. I could barely understand his accent. I nearly lost the flight because the arrival instructions directed me to a different parking house! Upon return I received a text message that my car is broken and they will drive me to the car park. I was very surprised. I have 2001 model Golf but it is mechanically safe. It never broke like this. They did not notify me earlier. That would be too much to expect. I checked the car and noticed immobilizer failure therefor, it was not starting. I called my insurance and arranged RAC rescue. They inspected the car and noticed that someone intenionally removed immobilizer chip from my car key!!! I called a specialist who managed to get me going but I lost half a day standing on a cold parking and now I have a car with no security as someone from Sure Parking has my immobilizer chip and probably also made a copy of my car key. I treid to contact the company. No one ever called back, no one ever answered to my complain. AVOID - AVOID - AVOID This is fraudlent car park!!!”

Helpful Report

Posted 5 years ago

Sure Parking is rated 1.8 based on 10 reviews