surprice car rental have a Customer Happiness Grade of C. Customers are happy with their prices and customer service but are unhappy with their refunds.
“
Very professional
Decent and transparent
Offering the best price and service with full customer support
”
- Elie tarabay
“
We had a great car for a great price for a week. Easy pick up and drop off.
”
- Theresa Stanley
“
DO NOT USE THIS COMPANY.
They will try to justify a way to charge you £300-450 when you turn up to collect your car.If you do not pay extra money, no car and no refund. A scam.
”
- Anonymous
“
If I could give it zero I would. Stay away!! If you're a hour late they cancel you and refuse to refund your money. You have to show your declaration page so be prepared or they'll charge you. And then they want to charge you 2500 on your card to HOLD!
”
- Anonymous
“
It is a fraudulent company. Arrived in Antalya. Didn't receive the reserved car! The car rental company "Surprice" promised me a refund, which I never received. Stay away from such offers!!!
”
- Luka
“
Very professional
Decent and transparent
Offering the best price and service with full customer support
”
- Elie tarabay
“
To me this is outstanding customer service and they went above and beyond, I will be highly recommending this company to my friends, family and colleagues.
”
- Donna Hughes
