susukoshi pty ltd Reviews

Name: susukoshi pty ltd
Rating: 4.78

4.8 Rating 174 Reviews

95 %

of reviewers recommend susukoshi pty ltd

4.8

Based on 174 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Live Chat

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Email:

info@susukoshi.com

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susukoshi pty ltd 5 star review on 15th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So disappointed with my crinkle blanket! Washed it as per instructions on a cold delicate cycle and it came out with piling and the threads inside pulled so I had to try to snap them so the blanket went back in to place as it pulled it taught from opposite sides. Have to use my fabric shaver to erase the piling on the exterior. So disappointing.”

Helpful Report

Posted 3 years ago

Hi Sophie, we are sorry that you had a bad experience with our product. Please email info@susukoshi.com. Send us some photos for us to be able to see what happened and asessed it too. We used this item daily, and our family and friends too, we can see how this item is not like what you have mentioned. So we would like to help as best as we can with your case. We look forward to your email Sophie. Thank you. Kindest regards, Eve X

Posted 3 years ago

“I’m very disappointed with the service. I purchased something for a baby shower 10 days before it was to be gifted. The item was purchased not mentioning anything about a delay. It’s been three weeks and I still don’t have the item. I can comment on the item because it hasn’t arrived.”

Helpful Report

Posted 3 years ago

Hi Angela, Thank you for your feedback. We understand your frustration and you are not alone. Your order was placed on the 22nd Aug, your order was shipped on the 24th Aug, this means warehouse team has no delay on packing and lodging your order. AU POST has a major back log on their end, this is due to lockdown and covid :( unfortunately this is beyond our control. We hope this will reach to you soon. Thank you. Kindest, Eve x

Posted 3 years ago

“I love the colours available but after ordering a couple in different sizes, they are just too tight around the waist for my baby girl. Very disappointed as I find it hard to get leggings with a nice stretch for comfort and a bit of room to grow.”

Helpful Report

Posted 5 years ago

I’m sorry that the legging are too tights for your darling girl, momma. Please email and let us know the details.. and thank you for keep loving us Xx

Posted 5 years ago

susukoshi pty ltd is rated 4.8 based on 174 reviews